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Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:The Director, Taxonomy &amp; Tagging Center of Excellence (CoE) is responsible for establishing and leading the enterprise taxonomy and tagging standards, governance, and enablement capability for Bristol Myers Squibb’s Commercialization organization. This role owns the design, implementation, and continuous improvement of the classification frameworks, metadata schemas, tag libraries, and governance processes that power our omnichannel content, customer data, and engagement ecosystems.The Director will partner with the CRM/Marketing Automation, Omnichannel Engine, Business Insights and Technology, and Worldwide Commercialization Excellence teams to ensure that taxonomy and tagging enable rapid asset discovery, personalization, automation, and performance measurement across all Therapeutic Areas. They will build the COE operating model, lead a team of taxonomy specialists, tag librarians, and tooling experts, and drive adoption of taxonomy best practices across business, BI&amp;T, Sales, and vendor teams.The Director will also ensure that taxonomy and tagging frameworks support integration, analytics, agentic use cases, and regulatory compliance. Through strategy, governance, training, and continuous refinement, this role ensures Bristol Myers Squibb’s omnichannel ecosystem becomes more efficient, data-rich, and scalable.Responsibilities:Define &amp; Maintain Enterprise Taxonomy &amp; Tagging Framework<ul><li>Develop a comprehensive taxonomy covering content, customer, channel, product, campaign, and engagement classifications.</li><li>Build tagging standards and libraries to support personalization, analytics, search/discovery, and automation.</li><li>Ensure consistency and usability of tag libraries across platforms (CRM, marketing automation, content management, analytics).</li></ul>Build the Tagging COE Operating Model &amp; Governance<ul><li>Establish the Taxonomy &amp; Tagging Center of Excellence as a service line: policies, roles/responsibilities, governance forums, and SLA models.</li><li>Define change-control processes for taxonomy updates, tag retirements, versioning, and business-impact assessments.</li><li>Lead the COE team, including taxonomy architects, tag librarians, tool/platform specialists, vendor/agency partners.</li></ul>Enable Omnichannel Execution, Automation &amp; Analytics<ul><li>Partner with Omnichannel Engine and CRM/MA teams to embed taxonomy/tagging logic into workflows, user journeys, and automation.</li><li>Ensure taxonomy supports downstream analytics, AI/ML, personalization logic, next-best-engagement, and reporting.</li><li>Collaborate with Business Insights &amp; Technology to align tag metadata with data models, identity resolution, and platform integrations.</li></ul>Ensure Asset Discovery, Compliance &amp; Efficiency<ul><li>Oversee tagging of content and assets (digital, field, print) to support rapid retrieval, reuse, personalization and targeting.</li><li>Ensure tagging frameworks and asset metadata support regulatory, legal, and compliance reviews as required by pharma commercial operations.</li><li>Drive efficiency by reducing duplication, improving asset findability, and standardizing metadata across franchises.</li></ul>Drive Adoption, Training &amp; Change Management<ul><li>Develop training programs, playbooks, and user guides for content creators, marketers, Sales, digital and vendor teams on taxonomy/tagging best practices.</li><li>Lead stakeholder engagement and adoption initiatives to embed tagging practices into standard workflows and asset build cycles.</li><li>Monitor usage metrics (tag compliance, reuse rate, asset search time) and refine frameworks based on feedback and performance.</li></ul>Continuous Improvement &amp; Innovation<ul><li>Monitor emerging trends in taxonomy, tagging, metadata standards, content classification and agentic use of metadata in pharma.</li><li>Pilot tagging automation tools (auto-tagging, GenAI models, taxonomy suggestion engines) to enhance scale and speed.</li><li>Review and refine taxonomy frameworks periodically to ensure they support evolving omnichannel strategies, channel mix, and regulatory environment.</li></ul>Drive Cross-Functional, Cross-Market, and Cross-TA Alignment<ul><li>Engage Marketing, Sales, Medical, Market Access, and Global teams to understand tagging needs and operating realities</li><li>Ensure taxonomy and tagging standards work across all therapeutic areas, as well as ex-US teams where relevant</li><li>Maintain a unified taxonomy strategy while enabling local flexibility where justified by business value</li></ul>Enable Tagging Tooling, Automation &amp; Data Integrity<ul><li>Partner with Business Insights &amp; Technology to select and configure taxonomy/tagging tooling within the enterprise platform ecosystem</li><li>Pilot and operationalize auto-tagging and metadata enrichment technologies, including AI-assisted classification</li><li>Ensure tags remain accurate and valid across their lifecycle through monitoring, automated validations, and remediation workflows</li><li>Establish controls that prevent misclassification, duplication, or degradation of metadata over time</li></ul>Build, Lead &amp; Develop a High-Performing Taxonomy &amp; Tagging Team<ul><li>Set performance expectations that emphasize consistency, quality, speed, and partnership with omnichannel stakeholders</li><li>Create a culture of continuous learning, operational excellence, and metadata stewardship</li><li>Define roles, governance interactions, and career pathways to grow future capability leaders</li></ul>Qualifications:<ul><li>Bachelor’s degree in Information Science, Computer Science, Data Management, Business, or a related field (advanced degree preferred)</li><li>Minimum 8+ years of experience in life sciences, pharmaceutical, or healthcare industry, including taxonomy, metadata, data management, or commercial operations</li><li>Expertise in designing and managing enterprise taxonomies, metadata frameworks, and tag libraries</li><li>Hands-on experience with taxonomy/tagging platforms, DAM/CMP systems, Veeva Vault PromoMats, CRM/marketing automation, or CDP/MDM platforms</li><li>Proven experience establishing governance models, change-control processes, and operating frameworks for taxonomy &amp; tagging standards</li><li>Technical proficiency with metadata, ontology, classification engines, auto-tagging and AI-assisted metadata enrichment solutions</li><li>Experience leading cross-functional teams, including taxonomy specialists, tag librarians, tool/platform experts, and vendors</li><li>Track record of supporting personalization, analytics, automation, and regulatory compliance via taxonomy and tagging practices</li><li>Strong communication, training, and stakeholder engagement capabilities to drive adoption of taxonomy and tagging best practices</li></ul>Key competencies desired:Taxonomy &amp; Metadata Strategy<ul><li>Expertise in designing enterprise taxonomies, metadata frameworks, tag libraries, and governance models in commercial/content ecosystems.</li><li>Strong ability to map business/marketing workflows into tag architecture and metadata schemas that support personalization, automation and analytics.</li></ul>Platform Integration &amp; Data Fluency<ul><li>Understanding of how taxonomy and tagging feed into CRM, marketing-automation, content-management, analytics, and orchestration engines.</li><li>Ability to engage with Business Insights and Technology to ensure tags align with identity management, segmentation, master data and unified customer views.</li></ul>Taxonomy &amp; Tagging Technology Proficiency<ul><li>Strong understanding of enterprise taxonomy/tagging solutions and their configuration within content and data platforms (e.g., DAM/CMP, Veeva Vault PromoMats, CRM/MA systems, CDP/MDM environments)</li><li>Ability to evaluate, select, and optimize tooling that supports metadata governance, asset discovery, and automation enablement</li><li>Familiarity with auto-tagging, AI-assisted metadata enrichment, and classification engines to improve accuracy and operational efficiency</li></ul>Governance &amp; Operating Model Leadership<ul><li>Skilled at building and governing Centres of Excellence, including policies, process design, stakeholder engagement and performance measurement.</li><li>Comfortable leading change-control frameworks, versioning models, and service-level agreements for taxonomy/tagging capabilities.</li></ul>Stakeholder Engagement &amp; Influence<ul><li>Proven ability to work cross-functionally (Marketing, Sales, Market Access, Medical, Business Insights and Technology) to align tagging practices and enforce adoption.</li><li>Strong communication skills to explain metadata architecture and classification rules in business-friendly terms.</li></ul>Change Management &amp; Enablement<ul><li>Deep experience training and enabling teams in new ways of working around asset tagging, metadata use, and discoverability.</li><li>Ability to drive cultural uptake of tagging discipline, tag reuse, and metadata governance in a high-volume commercial environment.</li></ul>Innovation &amp; Automation Orientation<ul><li>Awareness of new technologies (auto-tagging, GenAI models, taxonomy suggestion engines) and how they can scale tagging operations.</li><li>Ability to pilot, evaluate and integrate new tools to improve tagging speed, accuracy, and ROI.</li></ul>Operational Efficiency &amp; Performance Focus<ul><li>Metrics-driven orientation: uses tag compliance, discovery time, reuse rate, asset search efficiency, and taxonomy usage to drive improvement.</li><li>Strong focus on reducing waste, driving standardization, and improving the speed and quality of omnichannel activation via improved metadata/tag frameworks.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $198,820 - $240,917 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Director, Taxonomy & Tagging Center of Excellence (COE)

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Nonclinical Safety (NCS), within Nonclinical Research and Biotherapeutics, is responsible for designing and implementing overall nonclinical safety strategy to support the development and eventual marketing approval and post-marketing safety for the breadth of the BMS portfolio in oncology, hematology, cardiovascular disease, fibrosis, immunology and neurology. Located in any of our sites (New Brunswick, Lawrenceville, Princeton, NJ; San Diego, Brisbane, CA; Cambridge, Mass; Seattle, WA) NCS members work with discovery and development colleagues, as well as health authorities across the country and the world, to bring innovative and impactful medicines to patients around the globe. Level dependent on experience.Position OverviewIn the role as a Project Toxicologist, the ideal candidate:<ul><li>Is responsible for the oversight of the nonclinical safety evaluation programs for selected drug candidates.</li><li>Assists in the proper design and timely reporting of toxicity studies (GLP/nonGLP), including single- and repeat-dose toxicity, investigative toxicity, and other toxicity studies as required.</li><li>Act as a Nonclinical Safety representative on early- and late-stage project development teams.</li><li>Provides scientifically and strategically sound nonclinical development plans to management and development teams.</li><li>On an as-needed basis, interacts with regulatory agencies worldwide on issues of nonclinical safety evaluation.</li><li>Writes and critically reviews submission documents, such as CTD sections for INDs and NDAs, IBs, PIPs, briefing books to support clinical trials and drug registration globally.</li><li>Participates in discussions with internal development teams and/or regulatory agencies to address safety findings and provide safety assessments.</li><li>Evaluates, proposes, and applies new scientific methodology to enhance scientific excellence and/or productivity in Nonclinical Safety. Works collaboratively across disciplines to identify, characterize, and resolve target/compound based toxicities.</li><li>Represents BMS in external scientific and regulatory collaborations, committees and consortia.</li><li>Gains broad-based exposure to the various functional areas within Nonclinical Safety with an opportunity to perform independent research as appropriate.</li><li>Collaborates with the Discovery organization to help evaluate toxicity of drug candidates.</li><li>Ensures compliance with Good Laboratory Practice, Standard Operating Procedures, and study protocols in conducting nonclinical studies, when applicable. Ensures compliance with all company/departmental policies, particularly those relating to animal welfare and safety.</li><li>Embraces/demonstrates BMS Core Values to create an atmosphere of scientific excellence, open communication, and creativity in order to maximize productivity.</li></ul>Basic Qualifications<ul><li>Bachelor's Degree and 15+ years of academic / industry experience </li></ul>or<ul><li>Master's Degree and 12+ years of academic / industry experience </li></ul>​or<ul><li>PhD and 8+ years of academic / industry experience </li></ul>Plus 6+ years of leadership experience Preferred Qualifications<ul><li>10+ years regulatory toxicology/development experience.</li><li>Knowledge of biochemical and mechanistic toxicology, immunology, pharmacology, biology of disease, and/or experimental pathology. Experience designing and interpreting in vitro and in vivo studies exploring mechanisms of toxicology involving biochemical, immunological, functional, molecular, and/or structural endpoints.</li><li>Effective written and oral communication skills, especially as they pertain to writing clear, and accurate documents and presenting data.</li><li>Individual must be able to manage multiple research activities, provide and accept input on data interpretation, foster a spirit of team effort, and be able to work well with others.</li><li>Ability to interpret and apply available toxicity data to assess relative risk or hazard to humans.</li></ul>#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Brisbane - CA - US: $205,490 - $249,003&amp;#xa;Cambridge Crossing: $205,490 - $249,003 &amp;#xa;New Brunswick - NJ - US: $178,690 - $216,527&amp;#xa;Princeton - NJ - US: $178,690 - $216,527 &amp;#xa;San Diego - CA - US: $196,550 - $238,177&amp;#xa;Seattle - WA: $196,550 - $238,177&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Scientific Associate Director - Toxicology

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:The Director, Commercial Data Product Owner will implement and operationalize the commercialization data product strategy defined by the Executive Director. This role focuses on execution: translating the product roadmap into deliverables, managing backlog, linking technical teams with business owners, and ensuring commercial data products are built, deployed, and adopted effectively.The Director will work closely with Brand, Sales, Medical, Market Access, Business Insights &amp; Technology, and other stakeholders to ensure data products support launch readiness, customer and patient insights, and commercialization operations across Oncology and other growth areas. They will oversee the life-cycle of specific data product offerings (e.g., Customer 360, Payer 360, Incentive Comp Data Mart), ensure integration with systems, data governance, quality, and deliver business impact. The Director will manage technical workstreams, vendor relationships, and deployment timelines while ensuring adoption, training, and usage by commercialization teams. They will provide regular metrics on product performance and collaborate with analytics teams to refine and evolve products over time.The Director will also hire, coach and develop a small team of product managers/analysts and ensure the product delivery culture supports agility, responsiveness, and commercial value.Responsibilities:Implement Commercialization Data Product Roadmap<ul><li>Translate the strategic roadmap into detailed delivery plans, release schedules and product backlogs.</li><li>Work with Business Insights &amp; Technology to align technical scope, resources, dependencies and timelines.</li><li>Prioritize features, enhancements and technical debt based on business value, ROI and resource constraints.</li></ul>Manage Product Lifecycle &amp; Delivery<ul><li>Lead development processes for data product teams including sprint planning, backlog refinement, user-stories, acceptance criteria and release management.</li><li>Oversee end-to-end delivery from requirements gathering to build, test, deploy and operate.</li><li>Ensure product documentation, versioning, and support models are in place and maintained.</li></ul>Stakeholder Engagement &amp; Business Requirements Translation<ul><li>Partner with Brand, Sales, Medical, Market Access, and other commercialization stakeholders to gather requirements and define use cases.</li><li>Translate business workflows into technical requirements, design specs and user stories.</li><li>Maintain clear product vision and advocate for the product among stakeholders to secure alignment and adoption.</li></ul>Data Integration, Quality &amp; Governance Support<ul><li>Coordinate with Data Engineering, Architecture and Governance teams to ensure data sources (HCP, patient, claims, CRM, distribution) are integrated and fit for purpose.</li><li>Monitor data quality, completeness, latency and usage metrics; escalate and remediate issues.</li><li>Support the enforcement of business rules, metadata standards and governance frameworks defined at the Executive Director level.</li></ul>Monitor Performance, Reliability &amp; Operational Excellence of Data Products<ul><li>Establish and track operational KPIs for data product performance (e.g., data refresh SLAs, latency, uptime, data completeness/accuracy)</li><li>Work with Business Insights &amp; Technology to proactively troubleshoot technical issues, manage incidents, and coordinate root-cause analysis and prevention plans</li><li>Ensure scalability, maintainability, and performance are considered in all enhancement requests and product decisions</li><li>Maintain robust access controls, data security protocols, and change management procedures aligned with Bristol Myers Squibb policies and regulatory requirement</li></ul>Adoption &amp; Value Realization<ul><li>Develop and execute enablement plans including training, launch communications, user guides and dashboards for business users.</li><li>Track usage metrics (e.g., number of users, queries/run rates, decision-impact, commercial outcomes) and report progress to leadership.</li><li>Gather user feedback, identify barriers, and drive product refinements to increase value and adoption.</li></ul>Vendor &amp; Budget Oversight<ul><li>Manage vendors/partners responsible for build, integration, and operations of data product components; ensure SLA adherence and value delivery.</li><li>Monitor spend related to assigned data product(s), contribute to budget planning and manage costs within agreed parameters.</li><li>Evaluate potential technology or vendor options for future product enhancements and scalability</li></ul>Qualifications:<ul><li>BA/BS undergraduate degree, preferably in Business, Technology, Analytics or Health Sciences is required. A master’s degree or equivalent experience is preferred.</li><li>Minimum 8+ years of experience in the pharmaceutical, biotech, or healthcare industry, with significant focus on commercial operations, data product management, and leadership of large-scale initiatives</li><li>Demonstrated expertise in creating data products, governing commercialization business rules, and advanced knowledge of data governance, compliance standards, data life-cycles, data quality, and management best practices</li><li>Exceptional knowledge of commercial data domains, including Customer 360, Incentive Compensation, Claims/Payer, Omnichannel Engagement, and enterprise data assets as well as proficiency in leveraging syndicated/secondary datasets from leading vendors (IQVIA, Symphony Health, Veeva, Definitive Healthcare, AHA, AMA, Specialty Pharmacy, etc.)</li><li>Strong analytical capabilities in applying data analytics, AI, and ML concepts for business operations and insights</li><li>Expertise in master data management (MDM), data integration, technical architecture, analytics ecosystems, and enterprise CRM solutions</li><li>Extensive hands-on experience architecting, implementing, and optimizing technical platforms, including cloud data warehousing (e.g., Snowflake, Databricks, AWS Redshift), scalable data lakes, real-time/batch data ingestion, and robust API-based integrations.</li><li>Exceptional strategic planning skills, stakeholder engagement, and cross-functional leadership</li><li>Demonstrated ability to manage vendor relationships, budget planning, product investments, and drive operational excellence across business and technology teams</li><li>Strong communication, training, and stakeholder engagement capabilities to drive adoption of and best practices</li><li>Experienced in U.S. legal, regulatory, and privacy frameworks affecting pharmaceutical commercialization; skilled at aligning data governance, policies, and controls with HIPAA, GxP, FDA, and compliance standards to support secure and compliant operations.</li></ul>Key competencies desired:Product Ownership &amp; Technical Delivery<ul><li>Expertise in owning digital/data products as business offerings: backlog management, agile delivery, release planning, quality gate control.</li><li>Technical fluency to engage with engineers and architects in defining system requirements, integrations and platform capabilities.</li></ul>Commercialization &amp; Customer Orientation<ul><li>Strong understanding of commercialization operations in the Pharmaceuticals industry — including Sales execution, brand planning, payer/patient journeys and lifecycle dynamics.</li><li>Ability to translate business objectives (e.g., launches, growth in CV/Neurology/HIV) into data product features and user value.</li></ul>Collaboration &amp; Stakeholder Influence<ul><li>Excellent collaboration skills with cross-functional teams (Brand, Sales, Insights &amp; Technology, Compliance).</li><li>Ability to negotiate prioritizations, secure stakeholder alignment, and manage trade-offs among user needs, technical complexity and resource constraints.</li></ul>Data &amp; Analytics Fluency<ul><li>Understanding of data architecture, data integration patterns, master/data management, business rules and metadata.</li><li>Comfortable working with analytics teams to monitor performance, derive insights, and evolve product capability over time.</li></ul>Technical Architecture &amp; Platform Integration Literacy<ul><li>Strong understanding of how data systems integrate (APIs, ETL/ELT, streaming/batch pipelines, real-time enablement)</li><li>Able to partner effectively with architects and engineers to ensure scalability, security, and interoperability</li><li>Comfortable making informed trade-offs between complexity, cost, and long-term platform evolution</li></ul>Risk Management &amp; Operational Discipline<ul><li>Proactively identifies risks related to data quality, availability, access controls, and regulatory exposure</li><li>Skilled in issue triage, root-cause analysis, and implementation of preventative measures</li><li>Maintains strong compliance mindset when handling sensitive healthcare data and commercial workflows</li></ul>Change Management &amp; Adoption Focus<ul><li>Skilled in driving user adoption, enabling business change, building training/enablement programs, and embedding new ways of working.</li><li>Experience in linking usage to value and driving iterative enhancements based on real-world feedback and metrics.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $198,820 - $240,917 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Director, Commercial Data Product Owner

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:The Executive Director, Commercialization Data Business Product Owner serves as the enterprise leader for commercialization data products and business rules that enable the Commercialization organization to operate with speed, accuracy, and impact.This role owns the strategy and roadmap for integrated data products that unlock insights for Marketing, Sales, Market Access, and Medical. The Executive Director will work closely with Therapeutic Area leaders to ensure data assets support brand strategy, launch readiness, and performance management. They are responsible for defining and governing commercial business rules that ensure consistent, compliant decision-making. This leader will manage investments and vendor partnerships to ensure high-quality solutions that scale across brands and channels. They will lead and develop a high-performing team while fostering a culture of accountability and continuous improvement.&nbsp;The Executive Director is accountable for driving adoption, value realization, and operational excellence across commercial data products. They will collaborate across business and technology stakeholders to ensure seamless delivery and strong data governance. Through vision, execution, and stakeholder partnership, this role ensures that commercial data becomes a key competitive advantage for the organization.Responsibilities:Set Commercialization Data Product Vision &amp; Strategy<ul><li>Define and communicate the long-term strategy and product roadmap for commercialization data assets and associated business rules</li><li>Align roadmap to commercialization objectives, Therapeutic Area priorities, launch timelines, and enterprise data strategy</li><li>Identify opportunities to unlock new business value through enhanced data access, integration, and intelligence</li></ul>Build &amp; Manage a Portfolio of Commercialization Data Products<ul><li>Oversee business input on core data products (e.g., Customer 360, Incentive Comp Data, Claims/Payer Data, Omnichannel Engagement Data)</li><li>Prioritize enhancements using business value, risk, and resource capacity</li><li>Establish business requirements for SLAs, documentation, and support models</li></ul>Oversee Technical Architecture, Data Integration &amp; Platform Evolution<ul><li>Define and maintain technical requirements for commercial data products, including data models, metadata structures, reference data, and MDM integration</li><li>Partner with Enterprise Architecture, Data Engineering, and Solution Architects to enforce interoperability across CRM, analytics, cloud platforms, and orchestration engines</li><li>Drive modernization initiatives including migration from legacy systems, real-time data pipelines, and API-based integration patterns</li><li>Approve architectural decisions and technical design trade-offs that impact scalability, security, performance, and platform lifecycle</li></ul>Define &amp; Govern Commercialization Business Rules<ul><li>Own governance of commercialization business rules (e.g., segmentation logic, territory alignment, attribution, eligibility criteria)</li><li>Lead structured change-control and stakeholder approval processes</li><li>Ensure transparency, compliance, and auditability of business rules enterprise-wide</li></ul>Partner Deeply With Therapeutic Area Leadership<ul><li>Engage Therapeutic Area leaders to define insights needs aligned to brand strategy and performance drivers</li><li>Integrate data products into brand planning, field execution, and launch operations</li><li>Act as a strategic advisor driving data-led decision-making</li></ul>Manage Budget, Investments, Vendors &amp; Partner Ecosystem<ul><li>Own investment planning and ongoing budget management across the product portfolio</li><li>Optimize operating model including internal resources, external vendors, and offshore/onshore mix</li><li>Govern vendor performance to ensure quality, compliance, and delivery expectations are met</li></ul>Drive Adoption, Value Realization &amp; Change Leadership<ul><li>Lead communication, enablement, and training strategies to drive user adoption within Commercialization</li><li>Track Key Performance Indicators for adoption, quality, operational efficiency, and business impact</li><li>Implement continuous improvement plans based on user feedback and performance analytics</li></ul>Lead, Develop &amp; Scale a High-Performing Team<ul><li>Hire, coach, and develop product managers and data governance experts</li><li>Establish a strong team culture rooted in accountability, innovation, and collaboration</li><li>Create clear role definitions, growth pathways, and talent succession plans</li></ul>Qualifications:<ul><li>BA/BS undergraduate degree, preferably in Business, Technology, Analytics or Health Sciences is required. A master’s degree or equivalent experience is preferred.</li><li>Minimum 15 years of experience in the pharmaceutical, biotech, or healthcare industry, with significant focus on commercial operations, data product management, and leadership of large-scale initiatives</li><li>Demonstrated expertise in directing data product portfolios, governing commercialization business rules, and leading strategy within pharmaceutical environments, with advanced knowledge of data governance, compliance standards, data life-cycles, data quality, and management best practices</li><li>Exceptional knowledge of commercial data domains, including Customer 360, Incentive Compensation, Claims/Payer, Omnichannel Engagement, and enterprise data assets as well as proficiency in leveraging syndicated/secondary datasets from leading vendors (IQVIA, Symphony Health, Veeva, Definitive Healthcare, AHA, AMA, Specialty Pharmacy)</li><li>Strong analytical capabilities in applying data analytics, AI, and ML concepts for business operations and insights</li><li>Expertise in master data management (MDM), data integration, technical architecture, analytics ecosystems, and enterprise CRM solutions</li><li>Extensive hands-on experience architecting, implementing, and optimizing technical platforms, including cloud data warehousing (e.g., Snowflake, Databricks, AWS Redshift), scalable data lakes, real-time/batch data ingestion, and robust API-based integrations. </li><li>Exceptional strategic planning skills, stakeholder engagement, and cross-functional leadership</li><li>Demonstrated ability to manage vendor relationships, budget planning, product investments, and drive operational excellence across business and technology teams </li><li>Strong communication, training, and stakeholder engagement capabilities to drive adoption of and best practices </li><li>Experienced in U.S. legal, regulatory, and privacy frameworks affecting pharmaceutical commercialization; skilled at aligning data governance, policies, and controls with HIPAA, GxP, FDA, and compliance standards to support secure and compliant operations.</li></ul>Key competencies desired:Strategic &amp; Commercial Leadership<ul><li>Applies strategic mindset grounded in deep understanding of Pharmaceutical Commercial models</li><li>Connects data product strategy to revenue, portfolio impact, and field/market execution</li></ul>Data Product Strategy &amp; Governance<ul><li>Expertise establishing data product lifecycle, governance, and business rule standards</li><li>Strong understanding of commercial data domains and operational dependencies</li></ul>Technical Fluency<ul><li>Highly proficient in master data, data integration, CRM, engagement systems, and analytics ecosystems</li><li>Understands and evaluates emerging tech (AI/ML, automation, data mesh) for business impact</li></ul>Enterprise Data Architecture &amp; Engineering Literacy<ul><li>Expert-level understanding of data architecture principles including data warehousing vs. data lake structures, streaming vs. batch ingestion, and operational vs. analytical data flows</li><li>Ability to evaluate and influence architecture decisions (e.g., schema design, compute cost considerations, dependency management, DevOps/CI-CD practices)</li></ul>AI / Advanced Analytics Operationalization<ul><li>Deep knowledge of how predictive and generative AI models are trained, governed, deployed, and monitored in production</li><li>Skilled at embedding model outputs and business rules into automated workflows that drive measurable commercial outcomes (e.g., segmentation, attribution, next-best-action)</li></ul>Cross-Functional Collaboration<ul><li>Demonstrates ability to lead and influence a cross-functional team</li><li>Has a track record of&nbsp;fostering a collaborative environment and creating a strong rapport</li><li>Fosters a collaborative environment and creates strong rapport</li><li>Embraces changes and upskills teams</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:$269,790 - $326,922The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Executive Director, Commercialization Data Business Product Owner

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE AdministrationAll Locations: 300 Ocean Avenue – ReverePosition Summary: The Director of Business Development, Marketing &amp; Enrollment serves as the strategic and operational leader responsible for driving the growth of the Neighborhood PACE program participants through coordinated business development, marketing, and enrollment efforts. This role integrates outreach strategy, market intelligence, referral relationship cultivation, brand awareness, and enrollment management into one cohesive function that ensures the program meets and exceeds set monthly participant enrollee goals. The Director oversees all aspects of referral generation, marketing campaigns, and participant conversion, ensuring alignment with organizational priorities, regulatory requirements, and the broader mission of expanding access to comprehensive, community-based care for older adults. By leading high-performing teams across business development, marketing, and enrollment, the Director ensures a seamless experience from initial interest through participant onboarding while ensuring maximization of efficiency, compliance, and participant experience satisfaction.<ul><li>Collaborate with executive leaders to develop and is charged with executing a comprehensive annual and quarterly Business Development and Marketing Plan aligned with NH PACE growth objectives and the broader NH strategy.</li><li>Integrate business development, marketing, and enrollment strategies into a single coordinated roadmap effort that reflects market trends, pipeline analytics, and regulatory requirements and implications.</li><li>Lead cross-departmental collaboration with clinical, operational, and health plan leadership to ensure alignment on PACE participant growth goals and ongoing engagement strategies.</li><li>Serve as the primary liaison for all internal and external referral partnerships and outreach initiatives.</li><li>Use data-driven insights to identify emerging opportunities, evaluate performance, and guide territory and referral strategy adjustments.</li><li>Provide oversight of all demand-generation initiatives and ensure coordination with NH marketing for consistent branding and message delivery.</li><li>Oversee the design and implementation of annual marketing campaigns and outreach efforts tailored to the PACE eligible population.</li></ul>EDUCATION: <ul><li>Bachelor’s degree required, Master’s degree in Business Administration, Healthcare Management, Marketing, or related field preferred.</li></ul>EXPERIENCE:<ul><li>Minimum of 7–10 years of progressive leadership experience in healthcare marketing, business development, or enrollment management, ideally within a PACE, managed care, or senior services setting.</li></ul>SKILLS/ABILITIES:<ul><li>Ability to use data to evaluate outcomes required</li></ul><ul><li>Proven ability to lead high-performing teams across multiple functional areas.</li><li>Strong understanding of PACE regulatory requirements, compliance standards, and participant eligibility processes.</li><li>Demonstrated expertise in data-driven decision-making, CRM utilization (Salesforce preferred), and market strategy execution.</li><li>Excellent communication, relationship-building, and presentation skills.</li></ul>Pay: <ul><li>$125,840 - $200,720 annually, based on experience</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

NeighborHealth

NeighborhoodHealth

Director, Business Development, Marketing & Enrollment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. As a part of the Enterprise Digital Center of Excellence (CoE), you will be responsible for developing world class digital products, capabilities and marketing programs that support our global markets and help drive business growth.The Director of Enterprise Agentic Search will lead the enterprise-wide strategy to evolve and future-proof American Express’s approach to Search across marketing and servicing ecosystems. This role will define how the enterprise adapts to the rapidly shifting Search landscape, including the rise of AI-driven and agentic experiences, ensuring Amex remains at the forefront of discoverability, performance, and customer engagement. The ideal candidate will bring a deep understanding of the modern search environment — spanning Answer Engine Optimization (AEO), SEO, and Paid Search — and will orchestrate the tools, governance, and partnerships required to thrive in this new era. This individual will serve as the connective tissue across global markets, business units, and external partners (including Google, OpenAI, Perplexity, and others) to develop scalable, compliant, and future-ready search solutions.Key Responsibilities<ul><li>Develop and deliver the enterprise-level Search strategy, ensuring Amex is positioned to succeed across evolving AI, agentic, and traditional search ecosystems.</li><li>Lead a multi-workstream, enterprise-driven approach to Search that spans Technical AEO, Content Evolution, Governance &amp; Best Practices, and Organizational Tooling/Processes/Training.</li><li>Partner with Marketing, Product, Technology, Data Science, and Servicing teams to drive a cohesive approach to both marketing and servicing search applications.</li><li>Stay ahead of emerging trends in search, including AI-driven discovery, conversational search, and generative answer engines. Translate external market shifts into internal opportunities and roadmaps.</li><li>Establish relationships with global search and AI ecosystem partners (Google, OpenAI, Perplexity, etc.) to assess opportunities, negotiate engagements, and ensure enterprise readiness.</li><li>Establish frameworks for governance, data stewardship, and ethical AI usage in search optimization and paid channels, in partnership with GCO and Data Governance teams.</li><li>Oversee the identification, evaluation, and deployment of search enablement tools, analytics, and platforms that empower global teams.</li><li>Deliver enterprise-level insights and progress reporting to senior leadership.</li><li>Represent Amex externally in forums, conferences, and partner discussions to establish the company as a leader in the next generation of enterprise search.</li></ul>Qualifications<ul><li>7+ years of experience in Search (SEO/SEM) or Digital Marketing,</li><li>AI/Tech-Driven Search Strategy experience preferred</li><li>Strong grasp of search ecosystem transformation, including AI-driven search, conversational agents, and multimodal discovery platforms.</li><li>Proven success in program management across complex, multi-stakeholder environments.</li><li>Experience managing vendor and partner relationships with global technology platforms (e.g., Google, Microsoft, OpenAI).</li><li>Ability to translate technical and emerging search capabilities into business impact and enterprise readiness.</li><li>Exceptional collaboration and influencing skills across marketing, technology, and analytics organizations.</li><li>Demonstrated ability to drive governance frameworks and best-practice adoption across diverse markets and business lines.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Passion for innovation and the evolving intersection of AI, search, and customer experience.</li></ul>Why This Role MattersThis is a critical enterprise leadership role at the frontier of Search transformation. The Director, Enterprise Agentic Search, will help American Express define how customers discover and interact with the brand in an AI-first world—driving meaningful business impact while setting the global standard for responsible, effective, and future-ready Search excellence.Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Enterprise Agentic Search

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s US Investigations Unit (USIU) is part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC). USIU provides oversight and support for global financial crimes investigations. In partnership with teams across the financial crimes’ organization, USIU develops and implements transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. USIU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA) , USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.&nbsp;Job Responsibilities:<ul><li>To develop and maintain an adequate knowledge of the U.S financial crime environments.</li><li>Serve as a subject matter expert, and point of contact for globally dispersed FIU colleagues, on global financial crime, sector, geopolitical or regulatory issues.</li><li>Coordinate and analyze the filing of SARs.</li><li>Responsibility to enable the right training and the proper awareness of financial crime environments for all the team members.</li><li>Support the SAR filing process globally.</li><li>Manage a team of leaders and Investigative Analysts responsible for reviewing, editing, and filing SARs.</li><li>Ensure adherence to legal and regulatory standards as well as internal quality requirements for SAR.</li><li>Provide guidance on how to conduct and document SAR -related investigations.</li><li>Identify and analyze SAR patterns and trends.</li><li>Collect and report on SAR metrics for various lines of business.</li></ul>Minimum Qualifications:<ul><li>Bachelors/University degree or equivalent experience</li><li>Extensive experience in AML Compliance, financial crime investigations, law enforcement, or related fields, including demonstrated success in leading large teams and delivering complex AML/CTF/ABC initiatives. Prior senior-level leadership required .</li><li>Strong knowledge of global AML/CTF/ABC Regulations (BSA, US PATRIOT Act)</li><li>Experience with direct people leadership and developing top talent.</li><li>Extensive experience in conducting financial crime investigations.</li><li>Deep understanding of criminal typologies associated with a wide array of financial products and services.</li><li>Exceptional verbal and written communication skills in English.</li></ul>Preferred Qualifications:<ul><li>Contribute to suggestions to enhance systems, methodologies, and process simplification.</li><li>Must display strong analytical and thought leadership by being able to transform ideas to actionable plans.</li><li>Ability to challenge the status quo by removing organizational barriers and influencing without authority.</li><li>Demonstrated success building and scaling investigative teams.</li><li>Ability to manage multiple projects simultaneously.</li><li>Ability to assess, manage, and drive change.</li><li>Exceptional verbal and written communication skills.</li><li>Ability to influence, gain support, and resolve conflict.</li><li>Strong collaboration and relationship development skills.</li><li>Ability to strategically plan with thought leadership.</li><li>Must&nbsp;be a deadline-driven team player.</li><li>Proven ability to take complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences.</li><li>Experience in building and leading large diverse teams.</li><li>Master's degree preferred.</li><li>CAMS and/or CFCS Certifications a plus.</li></ul>GuardianSalary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Compliance: USIU AML Investigations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express’s US Investigations Unit (USIU) is part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC). USIU provides oversight and support for global financial crimes investigations. In partnership with teams across the financial crimes’ organization, USIU develops and implements transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. USIU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA) and the USA PATRIOT Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.&nbsp;The Major Case Investigations Director will lead a team of managers and analysts responsible for conducting complex investigations involving Human Trafficking, Arms Proliferation, Trade Based Money laundering, Wildlife Trafficking, Terrorist Financing, and Public Corruption.In addition, they will partner closely with other financial institutions and law enforcement to share knowledge, trends and typologies that assist law enforcement and mitigate financial crime risks. The successful candidate must have excellent investigative, communication, and time management skills, the ability to effectively manage change and collaborate with internal and external stakeholders.Job Responsibilities:<ul><li>To develop and maintain an adequate knowledge of complex U.S financial crime environments.</li><li>Serve as a subject matter expert, and point of contact for globally dispersed GFCC colleagues, on global financial crime, sector, geopolitical or regulatory issues.</li><li>Coordinate the filing of SARs and support the SAR filing process globally.</li><li>Responsibility to enable the right training and the proper awareness of financial crime environments for all the team members.</li><li>Manage a team of leaders and Investigative Analysts responsible for reviewing, editing, and filing SARs.</li><li>Ensure adherence to legal and regulatory standards as well as internal quality requirements for SAR.</li><li>Provide guidance on how to conduct and document SAR-related investigations.</li><li>Identify and analyze SAR patterns and trends.</li><li>Collect and report on SAR metrics for various lines of business.</li><li>Liaise with law enforcement, other financial institutions, and industry groups</li></ul>Minimum Qualifications:<ul><li>Bachelors/University degree or equivalent experience</li><li>8+ years of work experience as an AML Compliance Manager/Director in a financial services institution with expertise in any of the following areas: BSA-AML compliance, law enforcement, complex AML/CTF/ABC investigations.</li><li>Strong knowledge of global AML/CTF/ABC Regulations (BSA, US PATRIOT Act)</li><li>Experience with direct people leadership and developing top talent.</li><li>Extensive experience in conducting financial crime investigations.</li><li>Deep understanding of criminal typologies associated with a wide array of financial products and services.</li><li>Exceptional verbal and written communication skills in English.</li></ul>Preferred Qualifications:<ul><li>Ability to contribute suggestions to enhance systems, methodologies, and process simplification.</li><li>Must display strong analytical and thought leadership by being able to transform ideas to actionable plans.</li><li>Ability to challenge the status quo by removing organizational barriers and influencing without authority.</li><li>Demonstrated success building and scaling investigative teams.</li><li>Ability to manage multiple projects simultaneously.</li><li>Ability to assess, manage, and drive change.</li><li>Exceptional verbal and written communication skills.</li><li>Ability to influence, gain support, and resolve conflict.</li><li>Strong collaboration and relationship development skills.</li><li>Ability to strategically plan with thought leadership.</li><li>Must&nbsp;be a deadline-driven team player.</li><li>Proven ability to take complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences.</li><li>Experience in building and leading large diverse teams.</li><li>Master's or other advanced degree preferred.</li><li>CAMS and/or CFCS Certifications a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Compliance: Major Case Investigations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position SummaryThe American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS).The CS Community Impact team is hiring a Director of Philanthropic Programs to report to the Vice President of Philanthropy. This role will be responsible for leading and enhancing philanthropic programs and grant-making, focused on community support and disaster response with a focus on small businesses. This is an exciting role overseeing a team of Program Officers while working internally across the philanthropy and sustainability team and the wider enterprise and with nonprofit and other philanthropic partners externally.&nbsp;The director will be responsible for day-to-day oversight of the Programs Team within the American Express Community Impact team, which oversees platforms for Amex colleagues, non-profit partners and communities across the world. Working closely with the Vice President of Philanthropy, the Director will oversee a team of Program Officers and all aspects of grant making aligned to our small business and community support priorities. This includes strategy and budget development, the existing partner and grant portfolio, identification of new potential partners, grant development, risk and compliance reviews, implementation, monitoring, reporting and evaluation.&nbsp;The ideal candidate must be a dynamic, solutions-oriented, highly organized, creative and flexible individual, with strong attention to detail and a risk mindset, who is comfortable working with ambiguity and complexity. &nbsp;The ideal candidate will have an extensive nonprofit network, track record of building strong relationships, particularly between nonprofits and companies, leading and operating in a dynamic environment, being resourceful, and precise.Day-to-day responsibilities will include, but are not limited to:Philanthropic Program Oversight<ul><li>Work with the VP of Philanthropy to set strategy for Foundation and Corporate philanthropic programs and communications.&nbsp;</li><li>Work closely with Communications colleagues on the communications strategy for philanthropic programs to ensure programs are shared meaningfully, accurately and innovatively internally and externally.&nbsp;</li><li>Lead day-to-day management of the Programs function within the philanthropy team including: partner and grant portfolio, program timelines, budgeting and monitoring, evaluation and learning reporting.&nbsp;</li><li>Oversee risk and compliance related to programs including risk vetting, legal approvals with the General Counsel’s Organization (GCO), reviewing all internal and external communications related to programs.&nbsp;</li><li>Work closely with the operations team in the development of a framework for collection, cleansing, and integrity of impact data and measurement, including responses to internal and external stakeholders.&nbsp;</li><li>Support the Community Impact team in the development of relevant Foundation and Corporate philanthropy reports and papers including for the Board of Trustees, helping to ensure legal requirements for Foundation entities are met.&nbsp;</li><li>Management and support for direct reports.</li></ul>Relationship building<ul><li>Proactively engage with internal stakeholders including Corporate Affairs and Communications, GCO, Government and Public Affairs, Business Units and other American Express Entities.&nbsp;</li><li>Serve as American Express Foundation and Corporate philanthropy programmatic lead and knowledge holder, to ensure all relevant staff are aware of and aligned to grantmaking approaches, including international markets.&nbsp;</li><li>Be a subject matter expert who can field queries with your team from business and market colleagues and ensure compliance across markets.&nbsp;</li><li>Oversee relationship management across nonprofit and other philanthropic partners, supporting program officers as needed.</li></ul>Innovation<ul><li>Be at the forefront of trends, industry insights, and innovative approaches to philanthropic programs, grant making, policy and compliance, bringing in new grant ideas, potential partners, communications approaches and other insights.&nbsp;</li><li>To advise and inspire the broader Community Impact and Sustainability team, as well as teams across the enterprise, while identifying new areas for collaboration and innovation aligned to business priorities.</li></ul>Qualifications<ul><li>7+ years of experience in program development and grant making, preferably in a Corporate Philanthropic environment.&nbsp;</li><li>Demonstrated interest and experience supporting Small Businesses is a plus.</li><li>Comfort with ambiguity and bring a solutions-oriented mindset.&nbsp;</li><li>Nimble generalist, willing and capable of flexing as team and priorities evolve.&nbsp;</li><li>Familiarity with grantmaking technology and systems.&nbsp;</li><li>Entrepreneurial, willing and capable of building new processes and systems from ideation to execution and workflow management.&nbsp;</li><li>Demonstrated excellence in project management and attention to detail.&nbsp;</li><li>Enjoys and excels in fast paced working environment, can balance multiple projects on a tight deadline.&nbsp;</li><li>Team player, strong leader and collaborative approach.&nbsp;</li><li>Understanding of financial services business is a plus.&nbsp;</li><li>Relevant educational or other qualifications are a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director - Philanthropic Programs, Corporate Sustainability

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Pharmacy Director is responsible for leading the strategic, operational, and clinical functions of the pharmacy department, ensuring optimal medication management and regulatory compliance</li><li>This role oversees clinical pharmacy services, financial management, staff development, and quality assurance initiatives, aligning departmental goals with the hospital’s mission</li><li>The Pharmacy Director collaborates with senior leadership, medical staff, and other departments to enhance patient care, implement evidence-based practices, and ensure the safe and effective use of medications across the healthcare system</li></ul>Essential Functions<ul><li>Develop and implement departmental policies and procedures to ensure safe and effective medication management</li><li>Provide strategic leadership in planning, organizing, and directing pharmacy services to align with the hospital’s mission and goals</li><li>Ensure compliance with state and federal regulations, including TJC, CMS, DEA, and FDA guidelines</li><li>Oversee clinical pharmacy programs, including antimicrobial stewardship, medication reconciliation, and clinical consults</li><li>Develop and manage the pharmacy budget, monitor financial performance, and implement cost-saving initiatives</li><li>Manage pharmacy staff, including hiring, training, performance evaluations, and disciplinary actions</li><li>Lead quality improvement initiatives related to medication safety, formulary management, and clinical outcomes</li><li>Collaborate with medical staff to implement clinical protocols and evidence-based practices</li><li>Ensure accurate preparation and dispensing of medications, including compounding and sterile preparations</li><li>Represent the pharmacy department in executive meetings and interdisciplinary committees</li><li>Coordinate the implementation of pharmacy information systems and automation to enhance workflow efficiency</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Comprehensive knowledge of pharmacotherapy, medication safety, and regulatory standards</li><li>Strong financial acumen with the ability to manage budgets and analyze financial data</li><li>Excellent leadership, communication, and interpersonal skills</li><li>Ability to effectively manage and resolve complex clinical, operational, and personnel issues</li><li>Advanced proficiency in Microsoft Office Suite and pharmacy information systems</li><li>Demonstrates commitment to continuous learning and professional development</li></ul> QualificationsEducation<ul><li>Doctor of Pharmacy (PharmD) from an accredited School of Pharmacy required</li><li>Master’s degree in Business Administration (MBA), Healthcare Administration (MHA), or a related field preferred</li></ul>Licenses/Certifications<ul><li>Active and unrestricted Pharmacist license in the state of practice required</li><li>Certification as a Pharmacist-in-Charge (PIC) as required by state regulations required</li><li>Basic Life Support (BLS) certification required</li><li>Board Certification in Pharmacotherapy (BCPS) or Pharmacy Administration preferred</li></ul>Experience<ul><li>Minimum of 7-10 years of clinical pharmacy experience, with at least 5 years in a management or leadership role required</li><li>Experience in financial management, regulatory compliance, and performance improvement initiatives preferred</li></ul>

337 Leadership / Executive Board Jobs