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Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Warwick Street, Brooklyn (Pitkin)&nbsp; Salary $55,000&nbsp; Days/Hours Monday - Friday; 8am - 4pm&nbsp; Description The Service Coordinator is responsible for assisting tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for special needs tenants. Duties and Responsibilities:<ul><li>Facilitate tenant linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports).</li><li>Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly goal plans, functional assessments, goal plan reviews. Meeting with clients to develop skills and review progress.&nbsp; Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.).</li><li>Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self-management, medication self-sufficiency, housing readiness and financial competency.</li><li>Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim.</li><li>Provide support to ensure availability of full range of housing services, including maintenance issues.</li><li>Attendance at weekly supervision and staff meetings.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Other duties as assigned by the Program Director or Supervisor.</li></ul> Salary: $55,000 &nbsp; Position Requirements Bachelor’s Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years’ experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Service Coordinator

Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Jerome Ave., Bronx (St. James Terrace)&nbsp; Salary $55,000&nbsp; Days/Hours Tuesday - Friday; 12pm - 8pm &amp; Saturday; 8am - 4pm&nbsp; Description Concern Housing is seeking a Service Coordinator to be responsible for assisting supportive tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for special needs tenants. Responsibilities Include but are not limited to:<ul><li>Facilitate supportive tenants’ linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports)</li><li>Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly Support Plans, Functional Assessments, and Support Plan Reviews. Meeting with residents to develop skills and review progress.&nbsp; Responsible for all documentation required for resident record (e.g., progress notes, discharge plans, etc.)</li><li>Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self-management, medication self-sufficiency, housing readiness and financial competency</li><li>Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim</li><li>Provide supports to ensure availability of full range of housing services, including maintenance issues</li><li>Attendance at weekly supervision and staff meetings</li><li>Other duties as assigned by the Program Director or Supervisor</li><li>Remain current with all Agency required compliance documents and trainings</li></ul> Salary: $55,000 &nbsp; Position Requirements Bachelor’s Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years’ experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

The hiring range for this role is: &nbsp;105,232.10 - 162,156.28This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Job Description Summary: This role is responsible for overseeing the comprehensive management of change and knowledge processes within the organization. This role ensures that all changes are managed in a controlled manner, including standard changes and emergency maintenance related to business processes, applications, and infrastructure. It also plays a critical role in collecting, analyzing, and managing corporate information and information services to support business units across the enterprise.Responsibilities include but are not limited to:<ul><li>Oversee the daily operations and development of change management processes, collaborating with process owners to enhance organizational effectiveness and reviewing change risk and impact analysis to minimize risks and impacts. 20%</li><li>Manage the problem management process, working on root cause analysis, identifying and preventing potential problems, and minimizing the impact of unavoidable issues. 20%</li><li>Collect, analyze, and manage corporate information to support business units, leveraging industry-specific knowledge for the benefit of the organization. 20%</li><li>Provide change management reporting, perform periodic process audits, and communicate the benefits of change and problem management. 15%</li><li>Co-chair daily operations call to provide updates on day-to-day operations, address critical issues, maintain an issue log, and provide a forum for team updates. 15%</li><li>Co-chair the Change Management Board and facilitate emergency changes, acting as the single point of contact for project-related changes and documenting unauthorized changes. 10%</li></ul>Required Education, Certifications and Experience:Education:<ul><li>Required Bachelor's Degree in computer science, Information Systems, or equivalent work experience</li></ul>Experience:<ul><li>5+ Years IT work experience focused on production support Required</li></ul>Knowledge Skills and Abilities:<ul><li>Deep understanding of Change and Problem management principles, methodologies, and tools in an ITIL framework.</li><li>Strong analytical skills to assess risks, impacts, and potential hurdles.</li><li>Effective communication and influencing skills.</li><li>Excellent oral and written presentation skills.</li><li>Strong interpersonal skills and ability to work cross-functionally.</li><li>Proficient in the use of metrics for estimating.</li></ul>Additional information:<ul><li>Knowledgeable/experienced in risk management techniques</li></ul>#LI_HYBRID

Blue Cross Blue Shield Association

Change Management Senior Consultant

The hiring range for this role is: &nbsp;92,787.88 - 139,616.25This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.This role is responsible for leading and managing small to mid-size projects and portions of larger projects addressing critical strategic issues for the Blue System. The role is responsible for applying analytical rigor (e.g., data collection and analysis) and executing primary and secondary research, including BCBS Plan input. The position will be able to identify actionable insights and share with non-technical audiences, including senior leadership. The role requires attention to detail, collaboration and project management. He/she/they will communicate up, down and around to keep business partners engaged and motivated to act on strategic insights.<li>Develop executive deliverables and present findings to inform and influence key decision makers. 30%</li><li>Conduct primary/secondary research, synthesize findings, and identify strategic recommendations. 25%</li><li>Project lead for mid-size projects and portions of larger projects 25%</li><li>Support strategic planning including BCBS Plan engagement. 15%</li><li>Provide coaching and oversight to junior staff 5%</li> Job Overview: This role is responsible for leading and managing small to mid-size projects and portions of larger projects addressing critical strategic issues for the Blue System. The role is responsible for applying analytical rigor (e.g., data collection and analysis) and executing primary and secondary research, including BCBS Plan input. The position will be able to identify actionable insights and share with non-technical audiences, including senior leadership. The role requires attention to detail, collaboration and project management. He/she/they will communicate up, down and around to keep business partners engaged and motivated to act on strategic insights. Essential Functions<ul><li>Develop executive deliverables and present findings to inform and influence key decision makers.</li><li>Conduct primary/secondary research, synthesize findings, and identify strategic recommendations.</li><li>Project lead for mid-size projects and portions of larger projects</li><li>Support strategic planning including BCBS Plan engagement.</li><li>Provide coaching and oversight to junior staff.</li></ul>Education <ul><li>Required Bachelor's Degree in related discipline; or equivalent work experience.</li><li>Experience </li><li>5+ Years related business experience Required</li><li>Experience with business/product strategy development and application of analytical methods.</li><li>Strong project lead experience in preparing work plans leading small to mid-sized projects and portions of larger projects.</li><li>Knowledge Skills and Abilities </li><li>Experienced analytical and creative problem-solving skills to lead hypothesis development and integration. Competency to generate actionable insights from analytical work. Effective written and verbal communication skills, including facilitation and presentation abilities. Demonstrated ability to work independently. Familiarity with health insurance industry and concepts. Proficient relationship building and influence skills. Mentoring skills: ability to mentor junior staff and aid in career development.</li></ul>#LI-Hybrid

FEP Strategy Senior Consultant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant Services Global Client Group (GCG) is responsible for a portfolio of our most significant global merchant relationships. This group is unique within American Express, partnering globally to develop and implement opportunities that deepen these strategic merchant partnerships. With a highly hardworking team spanning the globe, the GCG team collaborates across American Express to drive initiatives to grow our merchant business.As a Senior Manager in the Global Merchant Services- Global Client Group, you will be responsible for both managing&nbsp;day-to-day merchant relationships and&nbsp;supporting&nbsp;strategies to drive global growth in charge volume, revenue, and merchant engagement with some of our largest merchants in the travel industry.&nbsp; This role specifically focuses on large lodging merchants with many integration points across the enterprise.&nbsp; How will you make an impact in this role?&nbsp;<ul><li>Act as the General Manager and key representative of American Express including P&amp;L ownership of a portfolio. End-to-end global account management of merchant relationships, which includes leading the day-to-day relationships (i.e., marketing, operations, merchant reporting requests/ inquiries), as well as developing holistic account strategies which deepen American Express’ profitability, relevance, and engagement with these strategic partnerships.</li><li>Develop and drive the annual account strategy at both a local and global level.&nbsp;</li><li>Partner with internal business partners (e.g., Pricing, Legal, Servicing, Marketing, Finance, Risk and Network Operations) to negotiate contract renewals and lead all aspects of the merchant relationship.</li><li>Drive optimization of contractual Marketing Funds to support charge volume growth and welcomed acceptance.</li><li>Identify and build a pipeline of charge volume growth opportunities to increase profitability/ contribution margin of merchant relationships and improve merchant satisfaction.</li><li>Partner across the enterprise, including Consumer, Global Commercial Services, Travel &amp; Lifestyle Services, and Global Network Services to identify and sell-in partnership expansion opportunities in the travel space.&nbsp;</li><li>Deliver against quantifiable scorecard goals by leveraging American Express assets to drive AXP revenue while also meeting merchant needs.</li></ul>Minimum Qualifications<ul><li>Proven experience managing external partners/clients.&nbsp;&nbsp; Prior negotiations experience is a plus.&nbsp; </li><li>Proven ability to influence and drive decision making without formal authority and knowing when to elevate issues and opportunities.</li><li>Strong project manager –detail-oriented, seamless follow-through, own action steps.</li><li>Leading and resolving operational issues for merchant portfolio, in partnership with key internal stakeholders.</li><li>Adept interpersonal skills and excellent oral/written communication skills a must.</li><li>Strong attention to detail and an ability to effectively prioritize and manage multiple priorities.</li><li>Strong analytical and problem-solving skills and ability to navigate through ambiguity.</li><li>Demonstrated track record of driving results, entrepreneurial approach to business.</li><li>Proven ability to build, manage, influence, and deepen relationships, across all levels and business units.</li><li>Ability to synthesize components of industry, merchant and stakeholder input and create Executive level presentations.</li><li>Experience working in, or with, international markets is valued.</li><li>Great teammate who enjoys working in a fun, smart, fast-paced, and dynamic environment.</li><li>Travel industry experience is a plus</li><li>Travel approximately 10%.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager-Client Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp; Global Dining is the American Express dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative global SaaS platform, built on the promise of access and unforgettable experiences.&nbsp;&nbsp;&nbsp; Global Dining’s SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.&nbsp; WHAT YOU'LL DO:&nbsp;<ul><li>Oversee a team of B2C product managers across Resy and Tock who are responsible for driving new products, benefits, and capabilities from ideation to market launch</li><li>Drive best ways of working and cultural integration of two product teams, evaluate and improve go-to-market methodologies, processes, and systems to maximize performance</li><li>Own and develop B2C product strategy and roadmap for Resy and Tock, drive engagement on our platform and drive more demand to our partners through third party integrations</li><li>Own integration of Resy and Tock frontend product </li><li>Lead team of B2C Product Managers across Resy and Tock and drive best ways of working and cultural integration of two teams</li><li>Drive strategic vision and execution of future joint consumer experience (JCE), American Express membership initiatives, and deliver new, innovative features to compete externally</li><li>Collect market feedback with a developed understanding of customer needs to identify new products and features</li><li>Direct budget and revenue accountability</li><li>Understand business and regulatory objectives and customer needs and identify ways to leverage existing capabilities and develop new solutions to meet those needs&nbsp;</li><li>Partner with technology and platform teams on modernizations and migration efforts to enhance customer experiences with a focus on flawless delivery of customer promise&nbsp;</li><li>Define a scalable, skills-complete organizational structure that will support both the immediate and longer-term</li></ul>WHAT YOU HAVE:&nbsp;<ul><li>10+ years of product management experience; including 5+ as a people manager</li><li>Experience building B2C SaaS products and owning product roadmap in a vertical market</li><li>Experience integrating two products</li><li>Strategic vision and ability to execute on new global dining strategic vision</li><li>Ability to innovate and drive new product features to compete externally </li><li>Mastery in user experience &amp; visual design</li><li>Strong knowledge of user experience research methods, system design and content design</li><li>Passion for craft and leading designers to do their best work</li><li>Must be knowledgeable about industry technology and agile development</li><li>Excellent communication, presentation and storytelling skills</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Vice President, Consumer and Demand Generation Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role &nbsp;builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:</li><ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul><li>Change Management &amp; Implementation: </li><ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies </li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul><li>Stakeholder Engagement &amp; Governance:</li><ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach. </li><li>Represent the audit team department in cross-functional forums related to changes being driven from risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul><li>Enablement &amp; Training:</li><ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul><li>Reporting &amp; Monitoring:</li><ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelor’s degree in Accounting, Finance, Business, or related field </li><li>7+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA).</li><li>Financial Services experience</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group (CEG) we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.&nbsp;Functional Description:The Director, Human Capital Risk Management &amp; Governance role is a new position focused on managing workforce and people related risks across American Express globally. &nbsp;The Director will be a part of the CEG team (Human Resources) and report into the Vice President Talent Risk &amp; Governance. The incumbent will be responsible for designing and delivering on the overall Human Capital risk management and governance framework at the company.Key Responsibilities:<ul><li>Design and implement sustainable HR Talent processes to assess workforce skills and staffing levels</li><li>Provide guidance to CEG and Enterprise process owners on identification, assessment, control, measurement, monitoring and reporting of Human Capital related risk</li><li>Learn CEG and People related processes, demonstrating strong levels of curiosity and willingness to present control improvements.</li><li>Support the design and delivery of talent risk metrics and reporting to management committees, risk committees and boards</li><li>Support regulatory exams as required, to ensure the company is prepared to provide necessary documentation, addressing inquiries from regulators, and demonstrating compliance with legal and regulatory requirements and supervisory expectations</li><li>In alignment with second line of defense risk oversight, develop incremental standards, testing and reporting related to Human Capital risks</li><li>Collaborate with senior leadership, support the development of the organization’s risk appetite for human capital risks and monitor adherence to the established thresholds.</li><li>Develop strong working relationships with partners across CEG and Global Risk &amp; Compliance to drive Enterprise-wide impact</li><li>Influence and help embed a strong risk-aware culture, encouraging proactive risk management behaviors at all levels.</li></ul>Minimum Qualifications:&nbsp;<ul><li>8+ years experience in banking/financial services industry including experience with HR, People or Workforce Risk Management&nbsp;</li><li>Strong understanding of risk management requirements and implications&nbsp;for Global Financial Institutions</li><li>Strategic thinking skills, including translating vision into action, connecting dots, and bringing ideas to execution&nbsp;</li><li>Ability to synthesize, analyze and present data to senior leaders to inform solutions and measure impact&nbsp;</li><li>Ability to influence and partner across a broad range of stakeholders. able to collaborate and gain buy-in through influence and partnership </li><li>Strong communication skills, both verbal and written, with all levels of the organization </li></ul>Preferred Qualifications:<ul><li>Experience driving organizational and culture change management&nbsp;</li><li>Proven ability to navigate a large organization, bring others along and influence change&nbsp;</li><li>Superior organization, decision making and planning skills with the ability to manage multiple projects simultaneously and work autonomously&nbsp;</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director, Human Capital Risk Management & Governance

Join our team at Dierbergs and immerse yourself in a career where excellence meets opportunity. We are seeking a full-time Assistant Dairy &amp; Frozen Foods Manager who thrives on managing operations with precision while delivering exceptional customer service. In this entry-level management position, you will play a key part in ensuring the smooth operations of our Dairy and Frozen Foods department, balancing hands-on customer interaction with strategic planning and execution. In this role, your responsibilities will include: <ul><li> Developing and implementing in-store specials, merchandising strategies, and display programs to drive sales and enhance profitability </li><li> Collaborating with vendors and sales representatives to optimize our product offerings and introduce new items </li><li> Maintaining an efficient inventory of products, with a keen focus on quality and pricing, to ensure our shelves are consistently stocked </li><li> Curate visually appealing and well-stocked display cases, meeting the high expectations of both Dierbergs and our customers. </li></ul> Qualifications for Success: <ul><li> Demonstrated knowledge and experience in retail operations, with a preference for candidates familiar with the grocery industry, or inventory management </li><li> Hold a high school diploma or equivalent qualification </li><li> Ability to thrive in a fast-paced environment, with the capacity to stock shelves efficiently, and work in temperature-controlled environments. </li><li> Commitment to maintaining a safe and clean work area, utilizing company-approved equipment and adhering to established protocols. </li><li> Strong attention to detail, business acumen, and the ability to execute tasks with precision and dependability. </li><li> Effective organizational skills, with the capacity to strategically plan both short- and long-term goals, ultimately driving tangible results. </li><li> Flexibility to work evenings, weekends, and varying shifts - enjoy a balanced schedule with no late nights, most dairy and frozen department shifts end by 6 pm, allowing for a healthy work-life balance </li></ul> Physical Requirements: <ul><li> Ability to lift and carry up to 65 lbs. occasionally and up to 20 lbs. frequently </li><li> Ability to push and pull up to 90 lbs. of force occasionally </li><li> Ability to stock an average of 60 cases per hour and work in varied temperature-controlled environments </li><li> Ability to keep the work area safe and clean using company-approved equipment </li><li>Strong attention to detail, business acumen, follow-through and dependability</li><li>Ability to organize work, strategically plan short- and long-term goals and focus on results</li><li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li><li>Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel</li><li> Constant - Stand, handling, &amp; forward reach </li></ul> Why Dierbergs is Different: <ul><li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li><li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li><li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li><li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li></ul> What's in it for you? <ul><li> Health and retirement benefits, including medical, dental, vision, 401(k) and pension plans </li><li> Paid time off provided, including vacation and personal days </li><li> Weekly pay </li><li> Work-life balance with flexible scheduling </li><li> Growth opportunities to support career advancement </li><li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li><li> Associate Perks Program in partnership with Working Advantage </li><li> Discounts at Starbucks kiosks within select locations </li></ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! The rate of pay for this position starts at $16.85 per hour. This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Dierbergs Markets Inc

Assistant Dairy Frozen Manager

The CCS Clinical Coordinator works under the general direction of the Nurse Manager and Director of Emergency Services.&nbsp; Is primarily responsible for conducting updated comprehensive assessments, brief crisis counseling, psycho-education as well as the development and implementation of the treatment team functions, therapeutic groups and individualized crisis prevention/safety/recovery plans/discharge plans. The CCS Clinical Coordinator will work as part of the CCS team to restore the person's functioning, to strengthen resources and supports for the individual and their family to ensure care coordination and discharge planning back to the community. Responsibilities also include clinical intakes and management of client admissions in collaboration with the Nurse Manager and ESP Director. The Clinical Coordinator will assist to ensure that client flow maintains budgeted census levels and that a structured yet "homelike comfortable" environment, conducive to recovery and well-being that is in compliance with the goals and philosophy of the Mass Health Performance Specifications is maintained.ESSENTIAL FUNCTIONS:1. In collaboration with the Nurse Manager, will mentor the Bachelor's-level milieu staff to treatment team functions, psycho-education groups, and individualized crisis prevention recovery plans.2. In collaboration with the Nurse Manager, promotes a safe and structured recovery-based environment as outlined in the CCS specifications. Promotes crisis risk management.3. Responsible for facilitation of treatment groups4. Provides solution focused therapy5. Ensures clients are provided with appropriate, strength-based, person-centered treatment interventions to best support the persons served in maintaining, entering or returning to a permanent living situation6. Contributes to the comprehensive assessments and reviews clinical appropriateness of CCS admissions and discharges. Participates in morning rounds to contribute updated mental status, clinical treatment and discharge plans.7. Reviews all potential admissions to CCS in collaboration with the Nurse Manager to ensure appropriateness for community-based clinical and stabilization services8. Works in close collaboration with the Emergency Services team to promote continuity of care of client9. Works with referral sources on CCS admissions and completes evaluations for step-down clients10. Ensures that all applicable admission forms are completed, signed, and placed in the client's CCS chart in a timely manner11. Formulates, implements and documents individual treatment plans with the assistance of external community treatment providers, client, and client's caregivers. Ensures implementation ad consistency of treatment plans by unit staff12. Works in conjunction with the Nurse Manager in the areas of clinical services and client flow to maintain census at budgeted levels13. Assists Nurse Manager with treatment team and staff meetings14. Other duties as required by the Nurse Manager<h4>Required Skills</h4><ul><li>Experience in crisis assessment strongly preferred</li><li>Bilingual skills and/or experience with multicultural populations preferred.&nbsp;</li></ul><h4>Required Experience</h4><ul><li>Master's Degree in Social Work, Mental Health Counseling, Psychology or related field</li><li>Massachusetts Independent License or License Eligible</li><li>3 years of related experience including assessing and managing risk, crisis intervention and de-escalation techniques to promote stabilization of clients in crisis</li><li>Ability to work effectively within a team milieu and promote consistent team interventions and stabilization</li><li>Requires valid driver’s license, safe driving record, and access to personal vehicle for consumer transportation</li></ul>Aspire Health Alliance is proud to be an Equal Opportunity Employer.

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