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<p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p>The Global Merchant Services Global Client Group (GCG) is responsible for a portfolio of our most significant global merchant relationships. This group is unique within American Express, partnering globally to develop and implement opportunities that deepen these strategic merchant partnerships. With a highly hardworking team spanning the globe, the GCG team collaborates across American Express to drive initiatives to grow our merchant business.</p><p>As a Senior Manager in the Global Merchant Services- Global Client Group, you will be responsible for both managing&nbsp;day-to-day merchant relationships and&nbsp;supporting&nbsp;strategies to drive global growth in charge volume, revenue, and merchant engagement with some of our largest merchants in the travel industry.&nbsp; This role specifically focuses on large lodging merchants with many integration points across the enterprise.&nbsp; </p><p><strong>How will you make an impact in this role?&nbsp;</strong></p><ul><li>Act as the General Manager and key representative of American Express including P&amp;L ownership of a portfolio. End-to-end global account management of merchant relationships, which includes leading the day-to-day relationships (i.e., marketing, operations, merchant reporting requests/ inquiries), as well as developing holistic account strategies which deepen American Express’ profitability, relevance, and engagement with these strategic partnerships.</li><li>Develop and drive the annual account strategy at both a local and global level.&nbsp;</li><li>Partner with internal business partners (e.g., Pricing, Legal, Servicing, Marketing, Finance, Risk and Network Operations) to negotiate contract renewals and lead all aspects of the merchant relationship.</li><li>Drive optimization of contractual Marketing Funds to support charge volume growth and welcomed acceptance.</li><li>Identify and build a pipeline of charge volume growth opportunities to increase profitability/ contribution margin of merchant relationships and improve merchant satisfaction.</li><li>Partner across the enterprise, including Consumer, Global Commercial Services, Travel &amp; Lifestyle Services, and Global Network Services to identify and sell-in partnership expansion opportunities in the travel space.&nbsp;</li><li>Deliver against quantifiable scorecard goals by leveraging American Express assets to drive AXP revenue while also meeting merchant needs.</li></ul><strong>Minimum Qualifications</strong><ul><li>Proven experience managing external partners/clients.&nbsp;&nbsp; Prior negotiations experience is a plus.&nbsp; </li><li>Proven ability to influence and drive decision making without formal authority and knowing when to elevate issues and opportunities.</li><li>Strong project manager –detail-oriented, seamless follow-through, own action steps.</li><li>Leading and resolving operational issues for merchant portfolio, in partnership with key internal stakeholders.</li><li>Adept interpersonal skills and excellent oral/written communication skills a must.</li><li>Strong attention to detail and an ability to effectively prioritize and manage multiple priorities.</li><li>Strong analytical and problem-solving skills and ability to navigate through ambiguity.</li><li>Demonstrated track record of driving results, entrepreneurial approach to business.</li><li>Proven ability to build, manage, influence, and deepen relationships, across all levels and business units.</li><li>Ability to synthesize components of industry, merchant and stakeholder input and create Executive level presentations.</li><li>Experience working in, or with, international markets is valued.</li><li>Great teammate who enjoys working in a fun, smart, fast-paced, and dynamic environment.</li><li>Travel industry experience is a plus</li><li>Travel approximately 10%.</li></ul><p>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits</p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.</p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a></p><p>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.</p>

American Express

Senior Manager-Client Management

<p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p><b>You Lead the Way. We’ve Got Your Back.</b></p><p>The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp; </p><p>Global Dining is the American Express dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative global SaaS platform, built on the promise of access and unforgettable experiences.&nbsp;&nbsp;&nbsp; </p><p>Global Dining’s SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.&nbsp; WHAT YOU'LL DO:&nbsp;</p><ul><li>Oversee a team of B2C product managers across Resy and Tock who are responsible for driving new products, benefits, and capabilities from ideation to market launch</li><li>Drive best ways of working and cultural integration of two product teams, evaluate and improve go-to-market methodologies, processes, and systems to maximize performance</li><li>Own and develop B2C product strategy and roadmap for Resy and Tock, drive engagement on our platform and drive more demand to our partners through third party integrations</li><li>Own integration of Resy and Tock frontend product </li><li>Lead team of B2C Product Managers across Resy and Tock and drive best ways of working and cultural integration of two teams</li><li>Drive strategic vision and execution of future joint consumer experience (JCE), American Express membership initiatives, and deliver new, innovative features to compete externally</li><li>Collect market feedback with a developed understanding of customer needs to identify new products and features</li><li>Direct budget and revenue accountability</li><li>Understand business and regulatory objectives and customer needs and identify ways to leverage existing capabilities and develop new solutions to meet those needs&nbsp;</li><li>Partner with technology and platform teams on modernizations and migration efforts to enhance customer experiences with a focus on flawless delivery of customer promise&nbsp;</li><li>Define a scalable, skills-complete organizational structure that will support both the immediate and longer-term</li></ul><p>WHAT YOU HAVE:&nbsp;</p><ul><li>10+ years of product management experience; including 5+ as a people manager</li><li>Experience building B2C SaaS products and owning product roadmap in a vertical market</li><li>Experience integrating two products</li><li>Strategic vision and ability to execute on new global dining strategic vision</li><li>Ability to innovate and drive new product features to compete externally </li><li>Mastery in user experience &amp; visual design</li><li>Strong knowledge of user experience research methods, system design and content design</li><li>Passion for craft and leading designers to do their best work</li><li>Must be knowledgeable about industry technology and agile development</li><li>Excellent communication, presentation and storytelling skills</li></ul><p>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions</p><p>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits</p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.</p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a></p><p>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.</p>

Vice President, Consumer and Demand Generation Product Management

<p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p><strong>About the Internal Audit Group at American Express</strong></p><p>Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.</p><p>We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.</p><p><strong>About the Role:</strong></p><p>The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role &nbsp;builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.</p><p>Key Responsibilities:</p><ul><li>Audit Portfolio Support:</li><ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul><li>Change Management &amp; Implementation: </li><ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies </li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul><li>Stakeholder Engagement &amp; Governance:</li><ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach. </li><li>Represent the audit team department in cross-functional forums related to changes being driven from risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul><li>Enablement &amp; Training:</li><ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul><li>Reporting &amp; Monitoring:</li><ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelor’s degree in Accounting, Finance, Business, or related field </li><li>7+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA).</li><li>Financial Services experience</li></ul><p>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits</p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.</p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a></p><p>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.</p>

Audit Director - Change Management

<p>At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.</p><p>Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.</p><p>As a part of the Colleague Experience Group (CEG) we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.&nbsp;</p><p>Functional Description:</p><p>The Director, Human Capital Risk Management &amp; Governance role is a new position focused on managing workforce and people related risks across American Express globally. &nbsp;The Director will be a part of the CEG team (Human Resources) and report into the Vice President Talent Risk &amp; Governance. The incumbent will be responsible for designing and delivering on the overall Human Capital risk management and governance framework at the company.</p><p>Key Responsibilities:</p><ul><li>Design and implement sustainable HR Talent processes to assess workforce skills and staffing levels</li><li>Provide guidance to CEG and Enterprise process owners on identification, assessment, control, measurement, monitoring and reporting of Human Capital related risk</li><li>Learn CEG and People related processes, demonstrating strong levels of curiosity and willingness to present control improvements.</li><li>Support the design and delivery of talent risk metrics and reporting to management committees, risk committees and boards</li><li>Support regulatory exams as required, to ensure the company is prepared to provide necessary documentation, addressing inquiries from regulators, and demonstrating compliance with legal and regulatory requirements and supervisory expectations</li><li>In alignment with second line of defense risk oversight, develop incremental standards, testing and reporting related to Human Capital risks</li><li>Collaborate with senior leadership, support the development of the organization’s risk appetite for human capital risks and monitor adherence to the established thresholds.</li><li>Develop strong working relationships with partners across CEG and Global Risk &amp; Compliance to drive Enterprise-wide impact</li><li>Influence and help embed a strong risk-aware culture, encouraging proactive risk management behaviors at all levels.</li></ul><p>Minimum Qualifications:&nbsp;</p><ul><li>8+ years experience in banking/financial services industry including experience with HR, People or Workforce Risk Management&nbsp;</li><li>Strong understanding of risk management requirements and implications&nbsp;for Global Financial Institutions</li><li>Strategic thinking skills, including translating vision into action, connecting dots, and bringing ideas to execution&nbsp;</li><li>Ability to synthesize, analyze and present data to senior leaders to inform solutions and measure impact&nbsp;</li><li>Ability to influence and partner across a broad range of stakeholders. able to collaborate and gain buy-in through influence and partnership </li><li>Strong communication skills, both verbal and written, with all levels of the organization </li></ul><p>Preferred Qualifications:</p><ul><li>Experience driving organizational and culture change management&nbsp;</li><li>Proven ability to navigate a large organization, bring others along and influence change&nbsp;</li><li>Superior organization, decision making and planning skills with the ability to manage multiple projects simultaneously and work autonomously&nbsp;</li></ul><p>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.</p><p>Guardian</p><p>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits</p><p>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.</p><p>We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</p><ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul><p>For a full list of Team Amex benefits, visit our Colleague Benefits Site.</p><p>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.</p><p>We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.</p><p>US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a></p><p>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions</p>

Director, Human Capital Risk Management & Governance

Join our team at Dierbergs and immerse yourself in a career where excellence meets opportunity. We are seeking a full-time Assistant Dairy &amp; Frozen Foods Manager who thrives on managing operations with precision while delivering exceptional customer service. <br><br> In this entry-level management position, you will play a key part in ensuring the smooth operations of our Dairy and Frozen Foods department, balancing hands-on customer interaction with strategic planning and execution. In this role, your responsibilities will include: <br><ul><li> Developing and implementing in-store specials, merchandising strategies, and display programs to drive sales and enhance profitability </li><li> Collaborating with vendors and sales representatives to optimize our product offerings and introduce new items </li><li> Maintaining an efficient inventory of products, with a keen focus on quality and pricing, to ensure our shelves are consistently stocked </li><li> Curate visually appealing and well-stocked display cases, meeting the high expectations of both Dierbergs and our customers. </li></ul><br> <strong>Qualifications for Success:</strong> <br><ul><li> Demonstrated knowledge and experience in retail operations, with a preference for candidates familiar with the grocery industry, or inventory management </li><li> Hold a high school diploma or equivalent qualification </li><li> Ability to thrive in a fast-paced environment, with the capacity to stock shelves efficiently, and work in temperature-controlled environments. </li><li> Commitment to maintaining a safe and clean work area, utilizing company-approved equipment and adhering to established protocols. </li><li> Strong attention to detail, business acumen, and the ability to execute tasks with precision and dependability. </li><li> Effective organizational skills, with the capacity to strategically plan both short- and long-term goals, ultimately driving tangible results. </li><li> Flexibility to work evenings, weekends, and varying shifts - enjoy a balanced schedule with no late nights, most dairy and frozen department shifts end by 6 pm, allowing for a healthy work-life balance </li></ul><br> <strong>Physical Requirements:</strong> <br><ul><li> Ability to lift and carry up to 65 lbs. occasionally and up to 20 lbs. frequently </li><li> Ability to push and pull up to 90 lbs. of force occasionally </li><li> Ability to stock an average of 60 cases per hour and work in varied temperature-controlled environments </li><li> Ability to keep the work area safe and clean using company-approved equipment </li><li>Strong attention to detail, business acumen, follow-through and dependability</li><li>Ability to organize work, strategically plan short- and long-term goals and focus on results</li><li> Occasional: Sitting and climbing; frequent standing, walking, bending, kneeling, stooping, squatting, and handling </li><li>Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel</li><li> Constant - Stand, handling, &amp; forward reach </li></ul><br> <strong>Why Dierbergs is Different:</strong> <br><ul><li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li><li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li><li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li><li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li></ul><br> <strong>What's in it for you?</strong> <br><ul><li> <strong>Health and retirement benefits</strong>, including medical, dental, vision, 401(k) and pension plans </li><li> <strong>Paid time off provided</strong>, including vacation and personal days </li><li> <strong>Weekly pay</strong> </li><li> <strong>Work-life balance </strong>with flexible scheduling </li><li> <strong>Growth opportunities </strong>to support career advancement </li><li> <strong>Associate-only savings, free products, bonus points, sweepstakes,</strong> and more - being a part of our team has its perks with Dierbergs Rewards </li><li> <strong>Associate Perks Program</strong> in partnership with Working Advantage </li><li> <strong>Discounts at Starbucks kiosks</strong> within select locations </li></ul><br> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! <br><br>The rate of pay for this position starts at $16.85 per hour. <br><br> This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Dierbergs Markets Inc

Assistant Dairy Frozen Manager

<p>The CCS Clinical Coordinator works under the general direction of the Nurse Manager and Director of Emergency Services.&nbsp; Is primarily responsible for conducting updated comprehensive assessments, brief crisis counseling, psycho-education as well as the development and implementation of the treatment team functions, therapeutic groups and individualized crisis prevention/safety/recovery plans/discharge plans. The CCS Clinical Coordinator will work as part of the CCS team to restore the person's functioning, to strengthen resources and supports for the individual and their family to ensure care coordination and discharge planning back to the community. Responsibilities also include clinical intakes and management of client admissions in collaboration with the Nurse Manager and ESP Director. The Clinical Coordinator will assist to ensure that client flow maintains budgeted census levels and that a structured yet "homelike comfortable" environment, conducive to recovery and well-being that is in compliance with the goals and philosophy of the Mass Health Performance Specifications is maintained.</p><p>ESSENTIAL FUNCTIONS:</p><p>1. In collaboration with the Nurse Manager, will mentor the Bachelor's-level milieu staff to treatment team functions, psycho-education groups, and individualized crisis prevention recovery plans.</p><p>2. In collaboration with the Nurse Manager, promotes a safe and structured recovery-based environment as outlined in the CCS specifications. Promotes crisis risk management.</p><p>3. Responsible for facilitation of treatment groups</p><p>4. Provides solution focused therapy</p><p>5. Ensures clients are provided with appropriate, strength-based, person-centered treatment interventions to best support the persons served in maintaining, entering or returning to a permanent living situation</p><p>6. Contributes to the comprehensive assessments and reviews clinical appropriateness of CCS admissions and discharges. Participates in morning rounds to contribute updated mental status, clinical treatment and discharge plans.</p><p>7. Reviews all potential admissions to CCS in collaboration with the Nurse Manager to ensure appropriateness for community-based clinical and stabilization services</p><p>8. Works in close collaboration with the Emergency Services team to promote continuity of care of client</p><p>9. Works with referral sources on CCS admissions and completes evaluations for step-down clients</p><p>10. Ensures that all applicable admission forms are completed, signed, and placed in the client's CCS chart in a timely manner</p><p>11. Formulates, implements and documents individual treatment plans with the assistance of external community treatment providers, client, and client's caregivers. Ensures implementation ad consistency of treatment plans by unit staff</p><p>12. Works in conjunction with the Nurse Manager in the areas of clinical services and client flow to maintain census at budgeted levels</p><p>13. Assists Nurse Manager with treatment team and staff meetings</p><p>14. Other duties as required by the Nurse Manager</p><h4>Required Skills</h4><ul><li>Experience in crisis assessment strongly preferred</li><li>Bilingual skills and/or experience with multicultural populations preferred.&nbsp;</li></ul><h4>Required Experience</h4><ul><li>Master's Degree in Social Work, Mental Health Counseling, Psychology or related field</li><li>Massachusetts Independent License or License Eligible</li><li>3 years of related experience including assessing and managing risk, crisis intervention and de-escalation techniques to promote stabilization of clients in crisis</li><li>Ability to work effectively within a team milieu and promote consistent team interventions and stabilization</li><li>Requires valid driver’s license, safe driving record, and access to personal vehicle for consumer transportation</li></ul><p>Aspire Health Alliance is proud to be an Equal Opportunity Employer.</p>

Aspire Health Alliance

CCS Clinical Coordinator (20hrs)

<h3>Job Description:</h3><h3><strong>The Role</strong> </h3><p>The Senior Associate, Annuity &amp; Life Product Management is a key member of the Institutional Custody &amp; Retirement product team and will support the development and management of a holistic suite of retirement and protection products intended for intermediary Fidelity clients like Broker Dealers and RIAs. The associate will also play an important role on the team as a key interface for Fidelity with its carrier community. </p><h3><strong>The Expertise and Skills You Bring</strong> </h3><p>This role will drive product development in partnership with intermediary clients and related external partners/ vendors. The ideal candidate must have strong domain knowledge in individual fixed and variable annuities, with expertise in life insurance and long-term care products being a plus. Specifically, an understanding of the evolving carrier e-App and DTCC ecosystem for end-to-end electronic annuity order processing and posting will differentiate a candidate. </p><ul><li><p>Bachelor’s degree (or its equivalent). </p></li></ul><ul><li><p>5+ years of experience with annuities, insurance products and the respective marketplace (specifically the insurance carrier or distributor side). </p></li></ul><ul><li><p>Experience with a large (top 10) carrier of Annuity products is a big plus. </p></li></ul><ul><li><p>Experience with brokerage technology is a plus. </p></li></ul><ul><li><p>Ability to interface with clients and translate their needs into product requirements for a customized platform that enables digital annuity order processing. </p></li></ul><ul><li><p>Ability to collaborate with a variety of technology teams to establish clear client-ready outcomes that enable annuity platform adoption </p></li></ul><ul><li><p>Ability to collaborate with vendors &amp; annuity carriers and their teams to launch industry-leading experiences that comply with the latest industry standards </p></li></ul><ul><li><p>Entrepreneurial drive—must be a self-starter and a critical problem solver with attention to detail coupled with the ability to work in a fast-paced and innovative work environment. </p></li></ul><ul><li><p>You are curious, driven, collaborative in nature and an excellent teammate. </p></li></ul><ul><li><p>Participation in or working knowledge of insurance and annuity industry boards such as DTCC Advisory Board, Insured Retirement Institute, etc. as well as an understanding of their role within the industry. </p></li></ul><ul><li><p>Must have your FINRA Series 99 and 7, or willingness to acquire within a prescribed period. </p></li></ul><ul><li><p>A history of defining priorities based on business needs and critical metrics and providing clear readouts to senior management on progress. </p></li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position.</strong> </p><h3><strong>The Team</strong> </h3><p>This dynamic group is part of the Institutional Wealth Management Services Business Unit serving a variety of Institutional clients. The team works cross-functionally with clients and a slew of internal stakeholders across Technology, Client Experience, Relationship Management, Sales and Operations to vet client workflows and needs and to build and prioritize product requirements, development and deployment in a way that ensures an optimal client experience overall. Our greatest asset is our ability to work as a team in a way that blends subject matter expertise, patience, professionalism and operational excellence. The associates building Annuity products and services form one group within an organization that supports a variety of Retirement products like IRAs &amp; HSAs, and a variety of Institutional Custody products serving Trust &amp; Trust Accounting needs in the Bank &amp; Recordkeeper space. </p><h3>Certifications:</h3>Series 07 - FINRA, Series 99 - FINRA<h3>Category:</h3>Product Management<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Senior Associate - Annuity & Life Product Management

<h3>Job Description:</h3><h3>Financial Consultant</h3><p>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.</p><h3>The Purpose of Your Role</h3><p>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.</p><h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3><p>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</p><h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul>The base salary range for this position is $55,000 - $75,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p><br>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><h3>Certifications:</h3>Certified Financial Planner (CFP) - Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA<h3>Category:</h3>Sales

Financial Consultant- Minnetonka, MN

<h3>Job Description:</h3><h3>Financial Representative</h3><p>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.</p><h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3><p>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.</p><h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Financial Representative - Ft. Myers, FL

<h3>Job Description:</h3><h3><strong>The Role</strong> </h3><p>The Associate, Annuity &amp; Life Product Management is a key member of the Institutional Custody &amp; Retirement product team and will support the development and management of a holistic suite of retirement and protection products intended for intermediary Fidelity clients like Broker Dealers and RIAs. </p><h3><strong>The Expertise and Skills You Bring</strong> </h3><p>This role will drive product development in partnership with intermediary clients and related external partners/ vendors. The ideal candidate must have strong domain knowledge in individual fixed and variable annuities, with expertise in life insurance and long-term care products being a plus. Specifically, an understanding of the evolving carrier e-App and DTCC ecosystem for end-to-end electronic annuity order processing and posting will differentiate a candidate. </p><ul><li><p>Bachelor’s degree (or its equivalent). </p></li></ul><ul><li><p>3-5 years of experience with annuities, insurance products and the respective marketplace (specifically the insurance carrier or distributor side). </p></li></ul><ul><li><p>Experience with a large (top 10) carrier of Annuity products is a big plus. </p></li></ul><ul><li><p>Experience with brokerage technology is a plus. </p></li></ul><ul><li><p>Ability to interface with clients and translate their needs into product requirements for a customized platform that enables digital annuity order processing. </p></li></ul><ul><li><p>Ability to collaborate with a variety of Fidelity &amp; vendor technology teams to establish clear client-ready outcomes that enable annuity platform adoption </p></li></ul><ul><li><p>Entrepreneurial drive—must be a self-starter and a critical problem solver with attention to detail coupled with the ability to work in a fast-paced and innovative work environment. </p></li></ul><ul><li><p>You are curious, driven, collaborative in nature and an excellent teammate. </p></li></ul><ul><li><p>Must have your FINRA Series 99 and 7, or willingness to acquire within a prescribed period. </p></li></ul><ul><li><p>A history of defining priorities based on business needs and critical metrics and providing clear readouts to senior management on progress. </p></li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong> </p><h3><strong>The Team</strong> </h3><p>This dynamic group is part of the Institutional Wealth Management Services Business Unit serving a variety of Institutional clients. The team works cross-functionally with clients and a slew of internal stakeholders across Technology, Client Experience, Relationship Management, Sales and Operations to vet client workflows and needs and to build and prioritize product requirements, development and deployment in a way that ensures an optimal client experience overall. Our greatest asset is our ability to work as a team in a way that blends subject matter expertise, patience, professionalism and operational excellence. The associates building Annuity products and services form one group within an organization that supports a variety of Retirement products like IRAs &amp; HSAs, and a variety of Institutional Custody products serving Trust &amp; Trust Accounting needs in the Bank &amp; Recordkeeper space.</p><h3>Certifications:</h3>Series 07 - FINRA, Series 99 - FINRA<h3>Category:</h3>Product Management<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

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