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<p><b>Salary Range:&nbsp;</b>&nbsp;$105,267.00&nbsp;(Min.) -&nbsp;$139,478.00&nbsp;(Mid.) -&nbsp;$173,689.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>&nbsp;The Delphix Engineer III responsible for designing, building, and maintaining secure, compliant, and efficient non-production data environments using advanced automation, data masking, and virtualized data provisioning with Delphix Masking &amp; Virtualization Software. This also includes environment cloning and copying, workflow scheduling, data synchronization across environments, data auditing processes. This position streamlines data workflows for development, testing, and compliance, (of what) ensuring alignment with business requirements. This includes evaluating, crafting, and supporting all aspects of masking and virtualization for optimized database environments. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.</p><h4>Duties</h4><p><b>Delphix Integration &amp; Automation</b>: Develops custom Python/PowerShell scripts using Delphix APIs for CI/CD pipeline integration and IT system automation.</p><p><b>Data Management &amp; Security</b>: Configures and profiles application databases in Delphix to identify and mask sensitive data; collaborates with SMEs to validate accurate masking in non-production environments.</p><p><b>Virtualization &amp; Optimization</b>: Implements Delphix Virtualization to reduce disk space in non-production environments; ensures new application databases are effectively masked and virtualized.</p><p><b>Compliance &amp; Audit</b>: Generates reports on data usage, masking, and access for audit readiness; revises Profile Expressions in the Masking Engine to enhance critical data identification.</p><p><b>Process Development</b>: Creates and documents SOPs for provisioning, virtualization, and restoration; leads software upgrades and maintains Delphix architecture documentation.</p><p><b>Collaboration &amp; Security</b>: Partners with Governance and Information Security teams to address security concerns; proactively identifies and resolves potential issues in non-production environments.</p><p><b>Continuous Improvement</b>: Updates workflows to account for evolving database schemas and automates non-production restores; develops SQL pre/postscripts to ensure comprehensive data masking.</p><p>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</p><p>Performs other duties as assigned.</p><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Computer Science or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Computer Science or Related Field<h4>Experience</h4><p><b>Required:</b></p><p>At least 4 years of experience with Delphix and Virtualization software, including setup, configuration, optimization, and automation. </p><p>Experience in developing and enforcing data masking policies to ensure sensitive data is protected and non-production environments. </p><p>Experience working with Delphix APIs for custom automation, integration Delphix into CI/CD pipelines, and creating reusable scripts for data provisioning and refreshes. </p><p>Experience m planning and executing Delphix implementations, upgrades, and customizations; documenting and maintain Delphix architecture, workflow processes, and restoration procedures for team reference and training. monitoring Delphix configurations to ensure optimal resource usage, scalability, and performance across environments.</p><h4>Skills</h4><p><b>Required:</b></p><p>Delphix database virtualization, data de-identification knowledge or skills.</p><p>Automation using scripting languages like PowerShell, Python, or Shell scripting to streamline operations (automating data refreshes, masking workflows, and environment provisioning) Experience working with Delphix APIs for custom automation.</p><p>Mastery of database architecture (SQL Server 2016,18,19,22 and Oracle 19c and above).</p><p>Expert in SQL and PL/SQL for complex database querying, scripting, and stored procedure development.</p><p>Proficient in data modeling, database schema design, normalization, and denormalization.</p><p>Excellent communication skills for interacting with team members, stakeholders, and upper management.</p><p>Familiarity with data compliance standards (HIPPA, GDPR) and aligning data management processes with these regulations. Ability to perform audits and compliance checks using Delphix tools, ensuring continuous data security.</p><p>Strong skills in automation, using scripting languages like PowerShell, Python, or Shell scripting to streamline operations (automating data refreshes, masking workflows, and environment provisioning).&nbsp; </p><p>Solid background in database management for Oracle, SQL Server, or similar databases, including performance tuning, troubleshooting, and optimization within Delphix environment.&nbsp; Knowledge of backup, recovery and version management.</p><p>Advance troubleshooting skills for resolving issues within Delphix environments and associated databases.</p><p>Skilled in developing Standard Operating Procedures. </p><p>Proficient in managing virtual database environments and ensuring date masking compliance.&nbsp; Expertise in configuring Delphix for various relational databases such as Oracle, SQL Server, and others.</p><p>Preferred:</p><p>Ability to develop and execute strategic plans for database virtualization, automation, aligning with organizational goals and business needs.</p><p>Knowledge of other databases such as MySQL and PostgreSQL.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Delphix Certification<h4>Required Training</h4><p>Preferred Training:</p><p>Delphix Badges – Data Masking Services and or Data Virtualization Services, Advance Automation, and/or Compliance and Security.</p><h4>Physical Requirements</h4><h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                </p>

L.A. Care Health Plan

Delphix Engineer III

<p><b>Salary Range:&nbsp;</b>&nbsp;$121,056.00&nbsp;(Min.) -&nbsp;$160,400.00&nbsp;(Mid.) -&nbsp;$199,742.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Lead ETL Data Integration Developer is responsible for the design, develop, test and implement of current and future data warehouse, business intelligence solutions and data migration projects. This position is responsible for leading the Extract, Transform, and Load (ETL) development activities and ensuring quality of ETL code. The Lead ETL Data Integration developer guides and mentors other developers as well as work collaboratively with other team members. The Lead ETL Data Integration Developer collaborates with data architects, BI architects to design and develop robust and scalable data solutions.&nbsp; This position is responsible for the daily workflow and leading the work of assigned staff.&nbsp; The Lead will mentor, coach, act as a resource and provide feedback on performance of assigned staff.&nbsp; Perform as the expert at identifying opportunities that improve and optimize their data environment for maximum value.</p><h4>Duties</h4><p>Responsible for the requirement analysis, design, development, architecture, implementation and support of enterprise-wide databases. Participates in requirements gathering sessions with business and technical staff to distill technical requirements from business requests. Present ETL documentation and designs to team members and convey complex information in a clear and concise manner</p><p>Leads the work of assigned staff; regularly assigns and checks the work of others, providing guidance, training and feedback on performance to department management. &nbsp;Oversees the daily office workflow, develops and recommends enhancements to process and procedures. Contributes to the technical decisions, working with managers to provide coaching, counseling and feedback on technical performance and implementations on projects members. Provide detailed plans and estimates for all phases of a project.</p><p>Delivers data integration through the implementation of shared databases, modification and optimization of current systems, managing the exchange and storing of data, and making recommendations when upgrades or changes are needed to maintain smooth operations. Optimizes data warehouse performance by dealing with any data conflicts that arise and keeping data definitions up to date. Updates knowledge of best practices for senior data integration position by keeping track of new technologies and strategies for ETL, partaking in workshops and other educational opportunities, widening personal networks and reading industry publications</p><p>Leads the technical planning &amp; requirements gathering phases including estimate, develop, test, manage projects, architect and deliver the projects by applying Systems Development Life Cycle (SDLC) standards. &nbsp;Manages complex and critical &nbsp;projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval.</p><p>Leads the &nbsp;defect review meetings with business team and Quality Assurance (QA) leads to prioritize development tasks around project milestones. Collaborate with Quality Assurance resources to debug ETL development and ensure the timely delivery of products.</p><p>Provide detailed plans and estimates for all phases of a project; Provides technical support or leadership in the development and continual improvement of service.&nbsp;</p><p>Tune and optimize ETL and database processes and framework.&nbsp;</p><p>Ensures adherence to data management/governance policies, processes, and standards and responsible for fixing data quality issues by working together with data analyst and data architect.&nbsp;</p><h4>Duties Continued</h4><p>Conduct analysis to determine size of effort and resource requirements.&nbsp;</p><p>Provide technical support in outlining and managing Agile sprints.</p><p>Automate the processes using UNIX shell and python scripts for business needs.&nbsp;</p><p>Perform other duties as assigned<br></p><h4>Education Required</h4>Bachelor's Degree in Computer Science or Related fields; like: Statistics, Math, or Business SystemsIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Computer Science or Related fields; like: Statistics, Math, or Business Systems<h4>Experience</h4><p><b>Required:&nbsp;</b></p><p>At least 6 years of experience designing, developing, and testing ETL interfaces aligned with defined requirements preferably in a healthcare, or analytical or technological industries.</p><p>At least 3 years of leading process, program, or staff experience.</p><p>Experience in software development and design with strong emphasis on Data warehousing concepts, database design patterns, ETL methodologies, Processing and Transforming massive quantities of Data, Data cleansing, Data quality and Performance Tuning of ETL and database processes.</p><p>Experience with Erwin data modeling toolset.</p><p>Extensive experience in strategizing roadmap projects, data modeling, designing ETL framework and data mart life cycle development and providing technical supervision on implementation of&nbsp; large end-to-end Data Warehouse applications.</p><p>Experience in UNIX Shell / Python Scripting for automation of batch and ETL jobs.</p><h4>Skills</h4><p><b>Required:&nbsp;</b></p><p>Strong technical skill to learn, certified and lead team to EDM technology roadmap. &nbsp;The Enterprise Data Platforms includes Cloud based Informatica tool, IICS; Amazon AWS, Snowflake cloud technology</p><p>Demonstrated ability in success executing I.T. strategies to meet and exceed. &nbsp;</p><p>Strong knowledge and ability in identifying strategic business objectives.</p><p>Strong project management skills.</p><p>Strong ability to demonstrate success in selling I.T. ideas and solutions to business. &nbsp;</p><p>Strong ability to present ETL documentation and designs to team members and convey complex information in a clear and concise manner.</p><p>Ability to demonstrate effectiveness in developing successful business relationships with I.T. internal and business personnel.</p><p>Ability to engage key decision makers when it is required. &nbsp;</p><p>Ability to articulate and sell complex solutions to I.T. and Business leaders.</p><p>Proven consultative and strategic skills.&nbsp;</p><p>Outstanding inter personal and presentation skills.</p><p>Excellent written and verbal/ telephonic communication skills.</p><p>Demonstrated ability in providing high level &nbsp;technical expertise</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                </p>

Lead ETL Data Integration Developer

<p><b>Salary Range:&nbsp;</b>&nbsp;$105,267.00&nbsp;(Min.) -&nbsp;$139,478.00&nbsp;(Mid.) -&nbsp;$173,689.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>This position is responsible for providing oversight in all aspects of Structured Query Language (SQL) Server database system design, implementation, troubleshooting, and administration. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.</p><h4>Duties</h4><p>Oversee all aspects of SQL Server database system design, implementation, troubleshooting, and administration. Develop, install, maintain and monitor company databases in a high performance/high availability environment while supporting enterprise projects. Provide general database design, implementation and administration to assure highest reliability and availability of I.T. services. Manage the Data Synchronization of multiple databases between data centers using transaction replication. Maintain database backup/recovery procedures and disaster recovery database environment. Implement and support database software upgrade and patch management procedures. </p><p>Identify performance issues, deadlocks/contentions and resolve them. Generate traces, execution plans and SQL Profiling. Create and manage database constraints and indexes. Support Development Team and Business users with database operations including the development of complex SQL, tuning of DML and the creation of stored procedures. Proactive housekeeping/archiving and shrinking of databases and logs. Develop and support procedures for database security. </p><p>Develop processes, procedures and guidelines for troubleshooting database events and performing tasks. Provide tier 2 and 3 support for all corporate SQL Server database systems and services to meet or exceed service level agreements. </p><h4>Evaluate and seek solutions to production issues as well as new projects. Work closely with application developers and project managers in solving production issues. </h4><h4>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</h4><h4>Perform other duties as assigned.</h4><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Computer Science or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4><p><b>Required:</b><br>At least 5 years of extensive and broad based experience in the design, administration and support of SQL Server databases with in depth experience in SQL Server 2008 R2/2012.&nbsp;</p><p>Extensive experience writing T-SQL and stored procedures and query tuning on high transaction databases.&nbsp;</p><p>Experienced in SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS).&nbsp;</p><p>Experience in SQL Server clustering and HA technologies including Always On, mirroring, log shipping and transactional replication.&nbsp;</p><p><b>Preferred:</b><br>Experience in administering SharePoint and IIS Platforms is preferred.</p><h4>Skills</h4><p><strong>Required:</strong><br>Sound knowledge of RDBMS concepts, database architecture and SQL/T-SQL.&nbsp;</p><p>Ability to maintain detailed database related documentation.&nbsp;</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Housekeeping, Healthcare                                                    </p>

SQL Server Database Administrator III

<p><b>Salary Range:&nbsp;</b>&nbsp;$55,245.00&nbsp;(Min.) -&nbsp;$69,045.00&nbsp;(Mid.) -&nbsp;$82,867.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Community Resource Center (CRC) Specialist III builds and maintains meaningful relationships with members of the community, L.A. Care departments, partner health plans, community based agencies, government agencies, and CRC vendors and instructors. The role leads community and provider outreach and engagement initiatives to increase member traffic at a CRC and bridges members of the community to physical and health education programs, classes and resources. Acts as a liaison to the L.A. Care on CRC marketing and promotional initiatives to meet operational needs. Implements processes including coordination of member service support across L.A. Care departments and promote positive health care outcomes. Provides extensive consultation on health care access issues, and identification of resource needs based on social drivers identified through a health assessment process. This position also conducts ongoing member assistance and follow-up in select cases. Collaborates with cross-functional L.A. Care health plan departments The CRCs serve anyone in the community in which they are located; and therefore, this role will provide expertise on referral processes to connect non-member cases to the appropriate external resources.</p><p>Participates in the planning, and development, implementation, and analysis of CRC services, programming, and vendor management. This role may serve as a lead on special projects through the development and implementation of a work plan, technical procedures, and relationship management ensuring successful implementation of CRC initiatives. &nbsp;Acts as a &nbsp;Subject Matter Expert, serves as a resource and mentor for other staff. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><h4>Duties</h4><p><b>Outreach and Engagement:</b> (25%) &nbsp;<br>Builds, maintains, and nurtures meaningful relationships with key internal and external stakeholders; and, is an ambassador to grow CRC partnership brand recognition. &nbsp;Identifies key community stakeholders, assesses community needs, and gathers and analyzes data to inform management with an integrated approach to outreach activities and targeted member engagement. &nbsp;Plan, develop, analyze and implement member and community engagement activities to increase member traffic at the CRCs. Makes recommendations for bridging members of the community to physical and health education programs and classes which will enhance health outcomes and member experience. &nbsp;Responsible for communications and marketing efforts through multiple platforms to increase member traffic at assigned CRC; and, engages and educates members of the community on L.A. Care and CRC programs. Responsible for CRC outreach and engagement opportunities relevant to the mission of L.A. Care and the CRCs; recommends to senior management in the development and implementation of &nbsp;work plans. &nbsp;Identifies and recommends what outreach activities to prioritize &nbsp;and implement tactics to attract new L.A. Care and partner health plan members to participate into the CRC services and programs. Responsible for collecting, transporting, and distributing CRC promotional items to community partners with the goal of generating brand awareness across various L.A. Care membership communities and geographical areas in Los Angeles County.</p><p><b>Cross-Collaboration: </b>&nbsp;(25%)<br>Oversees the community initiatives leveraging relationships within L.A. Care, partner health plans, and with community stakeholders to promote access to health care programs, classes, and preventative services offered at the CRC. &nbsp;Educates other L.A. Care departments on the necessary steps to implement relevant services and activities that will resonate with and engage members of the CRC community. &nbsp; &nbsp;</p><p><b>Implementing Strategic Initiatives: </b>&nbsp;(20%) &nbsp;<br>Leads &nbsp;the implementation of special projects and specific tasks that &nbsp;must be &nbsp;completed in order to ensure project, initiatives, and events are successfully implemented within the required timeframe. Proactively monitors risks and provides recommendations and implements mitigation plans to keep initiatives on-track. &nbsp;Maintains consistent documentation of project deliverables, tracks and reports project status. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><h4>Duties Continued</h4><p><b>High-Touch Customer Focus</b>: (15%)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Performs high quality in-person service and contributes to the extended-hour schedule of the CRC to support members and visitors that may need services outside of regular operating hours and days based on business needs. &nbsp;Provides support in the creating of child creating of activities and programs to support children development while parents and guardians attend a class or service appointment at the CRC.</p><p><b>Day-to-Day Representation: </b>(15%)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Guides the coordination of member-centric customer service to respond and resolve simple inquiries and complex questions and bridges members to appropriate resources. &nbsp;Creates resource guides and reference materials to identify available CRC, L.A. Care and Plan Partner benefits, resources, and programs to meet the member/visitor needs. &nbsp;Provides guidance and support staff to identify, understand, and master meaningful program and benefit information and resources to inform and educate members, community residents, and other stakeholders. Implements the appropriate approach to identify member or visitor resource needs in complex situations and takes action to link the member/visitor to those services, programs, or resources. &nbsp;Informs L.A. Care and Plan Partner members of health care tailored services including Care Management, Social Services, Health Education, and others. Actively identifies gaps in CRC services, resources, and programs, delivers recommendations for new programs and proposes solutions for the implementation of new services.</p><p>Performs other duties as assigned.&nbsp; (10%)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</p><h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4><p><b>Required:</b><br>At least 1 year of community work focused on health care, public health, or health education or</p><p>At least 1 year of operations work experience with community events, leading complex projects, and managing relationships with multiple stakeholders or experience related to health plan member services, health plan member benefits and knowledge of any of the following services: Care Management, Social Services, Health Education, or other social service or clinical teams.</p><p>Product experience including knowledge of at least one of the following health care programs: Medicaid/Medi-Cal, Covered California, Medicare, or Medicare Dual Special Needs Plan.&nbsp;</p><p>Minimum of 1 year experience related to marketing, brand awareness tactics, or social media&nbsp;</p><p>Experience with database software, data entry, and reporting process.&nbsp;</p><p><b>Preferred:</b><br>Minimum of 3 years experience with database software, data entry, and reporting processes. Salesforce knowledge.</p><h4>Skills</h4><p><b>Required:</b><br>Strong verbal and written communication skills</p><p>Excellent organizational skills.</p><p>Must be a detail-oriented, collaborative and enthusiastic team player.&nbsp;</p><p>Strong ability to garner consensus on and support for new partnerships and initiatives, particularly when projects rely on participation by multiple internal or external stakeholders.&nbsp;</p><p>Ability to solve complex issues and identify creative solutions to assist members and community stakeholders.</p><p>Must have the ability to troubleshoot problem areas and recommend effective alternative solutions and provide optimal customer service for internal and external customers.</p><p>Demonstrates action oriented leadership to take on new opportunities and rewarding challenges with a sense of urgency, high energy, and enthusiasm.</p><p>Ability to multi-task and meet competing deadlines while maintaining attention to detail and accuracy.</p><p>Must be able to work independently or as part of a diverse team while being business-minded as well as empathetic towards members.</p><p>Must show initiative and act on anticipated business needs without prompting from management.<br><br>Ability to adapt quickly to a fast-changing environment.</p><p>Advanced proficiency in MS Office including Outlook, Word, Excel, and PowerPoint</p><p>Strong interpersonal skills and ability to read non-verbal cues with a high level of situational adaptability.</p><p>Ability to make sound decisions with incomplete information.</p><p><b>Preferred:</b><br>Experience with the Salesforce CRM platform</p><p>Knowledge and understanding of the unique needs of the Medi-Cal beneficiary populations within a social service, healthcare, not-for-profit, or government setting.&nbsp;</p><p>Knowledge of public agencies, organizations, and other resources that support Community Resource Center visitors.</p><p>Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<br></p><h4>Licenses/Certifications Required</h4>Cardiopulmonary Resuscitation (CPR) Certified within 120 days of hire.<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><p><b>Required:</b></p><p>Within 120 days of hire: Cardiopulmonary resuscitation (CPR) and California Mandated Reporter. </p><p>Management of Aggressive Behavior (MOAB), de-escalation techniques training, safe lifting practices training. Emergency Action Plan (EAP).</p><h4>Physical Requirements</h4>Moderate<h4>Additional Information</h4><p><b>Required:&nbsp;</b><br>Travel to offsite locations for work.</p><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Data Entry, Social Services, Public Health, Relationship Manager, Medicare, Service, Administrative, Customer Service, Healthcare                                                    </p>

Community Resource Center Specialist III

<p><b>Salary Range:&nbsp;</b>&nbsp;$91,536.00&nbsp;(Min.) -&nbsp;$121,286.00&nbsp;(Mid.) -&nbsp;$151,034.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Core Systems Configuration Analyst III is responsible for the more complex technical and analytical work related to the maintenance, update, etc. of the configuration of the L.A. Care Health Plan Core Systems applications, and databases (e.g., QNXT Migration Utility, Claims Workflow, Claims Test Pro, NetworX Pricer, etc.). This position serves as a subject matter expert who has the ability to proactively identify and independently rectify issues and opportunities for configuration improvements. As the subject matter expert, this position performs peer review and applies advanced skillset to ensure quality of the work product. This position collaborates closely with peers and management within the department as well as throughout and outside of the organization to troubleshoot and facilitate the maintenance and update of the most complex configuration of the various modules of our core systems, applications, and databases as well as facilitate end-to-end interdepartmental and enterprise projects. This position also provides well thought-out recommendations for vendor enhancement of the core products.</p><h4>Duties</h4><p>Manage complex benefit dictionaries, evidence of coverage tables, provider contractual obligations (including capitation and fee-for-service contracts), Division of Financial Responsibility (DoFR), etc. and related documentation. Serve as a subject matter expert for configuration change management testing and related best practices. Facilitate production controls and system configuration data codification.&nbsp;</p><p>Monitor and review systems edits, response time issues, etc. and conducting related advanced root cause analysis to identify issues and provide well thought-out recommendations for resolution. Identify and facilitate the implementation/enhancement of systems, process improvements, and best practices.&nbsp;</p><p>Interface and collaborate with peers within and outside of the department and the organization to support configuration management best practices, systems enhancement processes, management of the system configuration life cycle management project/program plans, tracking of configuration change operational issues and resolution.</p><p>Perform peer review for all levels of staff and apply advanced skillset to ensure quality of the work product.</p><p>Perform other duties as assigned.</p><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Business Administration or Healthcare AdministrationIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Business Administration or Healthcare Administration<h4>Experience</h4><p><b>Required:</b></p><p>At least 5 years of experience in a Systems Configuration, Claims or other Operations department in a healthcare organization.</p><p>Advanced knowledge of and experience with interpreting and analyzing complex pricing mechanism and contractual terms with providers, delegated groups and related contractual scenarios.</p><p>Knowledge of and experience with utilizing SDLC and related change management methodologies, standards, and best practices.</p><p>Advanced knowledge of and experience with current Commercial, Medicare, and Medicaid rules and regulations and core systems code and data sets, etc.</p><p><b>Preferred:&nbsp; </b></p><p>At least 5 years of experience working with a California Medi-Cal managed care plan or commercial health plan, medical group, or management services organization.</p><h4>Skills</h4><p><b>Required:</b></p><p>Advanced understanding of managed care operations (including but not limited to, claims processing; provider contracting, network and data management; complex pricing mechanisms; etc.) and the systems that support these operations.</p><p>Knowledge of Systems Development Life Cycle (SDLC) procedures in planning the systems configuration.</p><p>Advanced understanding of the application of the Division of Financial Responsibility (DoFR) to claims processing.</p><p>Strong communication, analytical, organizational, and time management skills.</p><p>Able to manage projects and initiatives end-to-end. </p><p>Able to meet strict, tight deadlines with a high level of accuracy.</p><p>Able to prioritize multiple tasks.</p><p>Able to work collaboratively with various level of peers and management throughout the organization.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Healthcare Administration, Claims, Medicaid, Medicare, Healthcare, Insurance                                                    </p>

Core Systems Configuration Analyst III

<p><b>Salary Range:&nbsp;</b>&nbsp;$121,056.00&nbsp;(Min.) -&nbsp;$160,400.00&nbsp;(Mid.) -&nbsp;$199,742.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Vulnerability Program Manager III is responsible for the identification and analysis of security vulnerabilities and the administration of the remediation across infrastructure and applications at L.A. Care Health Plan.&nbsp; The position is responsible for administering the continuous vulnerability management lifecycle throughout the enterprise.&nbsp; The Vulnerability Program Manager III develops and drives remediation strategies to address vulnerabilities and reduce the organization’s attack surface.&nbsp; The position monitors, supports and recommends compliance as well as risk management activities, and recommends security controls and corrective actions to mitigate risks from vulnerabilities. The position develops and maintains strong partnerships to drive vulnerability remediation to completion and ensures a consistent experience with remediation partners in Information Technology (I.T.) and business units.</p><p>The Program Manager III acts as a Subject Matter Expert, serves as a resource and mentor for other staff.</p><h4>Duties</h4><h4>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed.</h4><h4>Develops security-testing capabilities and directs ongoing vulnerability assessments and internal penetration tests. </h4><h4>Assesses current and emerging threats, cyberattacks, and zero-day vulnerabilities that pose risks to the organization. </h4><h4>Notifies interdepartmental partners of threats and vulnerabilities to reduce the attack surface.</h4><h4>Establishes daily operations, regular communications, and resource planning for the vulnerability management program.</h4><h4>Supports incident response activities and reporting.</h4><p>Partners with I.T. teams to assess potential negative impacts of remediation efforts and recommends compensating/mitigating controls.</p><h4>Develops and maintains benchmarks and metrics for the vulnerability management program.&nbsp; Presents these metrics to senior leadership when needed.</h4><h4>Performs technical and non-technical operations risk and vulnerability assessments of relevant technology focus areas (i.e., local computing environment, network and infrastructure, enclave boundary, and supporting infrastructure)</h4><h4>Duties Continued</h4><h4>Supports the management and investigation of security events and incidents.</h4><h4>Administers the security vulnerabilities and risks across the organization which includes identifying, supporting application/system owners to manage risks and remediate vulnerabilities</h4><h4>Develops strategies to identify, manage, and mitigate identified threats and vulnerabilities to attain desired risk profile and communicate strategies to key stakeholders</h4><h4>Maintains appropriate management reporting mechanisms to facility communication of the program state across multiple levels within the organization</h4><h4>Maintains and directs execution of the Corporate Vulnerability Management Program including the delivery of enterprise wide vulnerability assessments and targeted penetration testing</h4><h4>Analyzes site/enterprise Computer Network Defense policies and configurations and evaluate compliance with regulations and enterprise directives</h4><p>Assists with the selection of cost-effective security controls to mitigate risk (e.g., protection of information, systems, and processes)</p><p>Performs other duties as assigned.</p><h4>Education Required</h4>Bachelor's Degree in Cyber Security or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Cyber Security or Related Field<h4>Experience</h4><p><b>Required:</b></p><p>At least 6 years of experience in a senior Information Security role with at least 3 years of direct experience with vulnerability management toolsets.</p><p>Working knowledge and experience in standard guidelines for patch and vulnerability management (e.g., NIST, SANS, etc.).</p><p>Thorough understanding and experience in system, application, and database-hardening techniques and practices. </p><p><b>Preferred:</b></p><p>Experience using and configuring Qualys and Spotlight.</p><p>Experience using an application security testing platform.</p><p>Experience assessing and securing cloud computing environments (e.g., AWS, Azure, etc.).</p><p>Operational experience in a regulated environment (e.g., classified networks, healthcare, finance, banking, etc.).</p><h4>Skills</h4><p><b>Required:</b></p><p>Solid understanding of information security policies, standards and industry best practices.</p><p>Familiarity with governing security principals.&nbsp; </p><p>Demonstrated ability to work independently and with the cross-functional team.</p><p>Excellent written and verbal communication and presentation skills.</p><p>Demonstrated ability to handle multiple tasks in a fast paced environment.</p><p>Excellent ability and skills to complete projects and perform daily tasks with minimal supervision.</p><p>Excellent troubleshooting skills.</p><p>Strong project management skills.</p><p>Strong analytical and problem-solving skills with the ability to exercise mature judgement.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>Certified Information Systems Security Professional (CISSP)<h4>Required Training</h4><p><b>Preferred:</b></p><p>SANS – LDR516: Building and Leading Vulnerability Management Programs</p><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Risk Management, Finance                                                    </p>

Vulnerability Program Manager III

<p><b>Salary Range:&nbsp;</b>&nbsp;$105,267.00&nbsp;(Min.) -&nbsp;$139,478.00&nbsp;(Mid.) -&nbsp;$173,689.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The ETL Data Integration Developer III is responsible for the operational support of Informatica environment including but not limited to automation, job scheduling, dependencies, monitoring and maintenance of Extract, Transform, and Load&nbsp;(ETL) mappings, mapplets, and documentation. This position manages, administers and works with ETL administration in addressing systems performance including on-going optimization and tuning of Informatica environment. This position develops reliable and complex ETL processes to support new development of the Enterprise Data Warehouse, Data Marts and other Business Intelligence projects. This position also assists the Data Warehouse team in completing current Data Warehouse initiative projects. This position also performs the duties to analyze and evaluate the data source and data targets required for the ETL mapping. Design, develop and implement complex ETL processes. This position also supports and participates in source data analysis, specifically as it relates to domain definitions. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.</p><h4>Duties</h4><p>Responsible for the operational support of Informatica environment including but not limited to automation, job scheduling, dependencies, monitoring, maintenance, patches, upgrades, security, and administration. </p><p>Administers systems performance including on-going optimization and tuning of Informatica environment. </p><p>Supports and enhances existing Informatica environment and develops new, complex ETL processes to support additional design, development and deployment of the Enterprise Data Warehouse, and Data Marts.</p><p>Assists data warehouse team in completing current data warehouse initiative projects.</p><p>Analyzes and evaluates data sources.</p><p>Designs and implements complex ETL processes.</p><p>Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project’s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff, department interns, etc. as needed</p><p>Performs other duties as assigned.</p><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's Degree in Statistics or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Statistics<h4>Experience</h4><p><b>Required:</b><br>5 years of experience in Informatica ETL Developer role in Data Warehouse projects, Enterprise Data Warehouse, Online Analytical Processing (OLAP) and dimensional data modeling.</p><p>At least 3 years of proven development experience in design and development of ETL/Data Integration and Informatica Power Center Suite.</p><p>Experience with Erwin data modeling toolset.</p><p>Experience working in a PL-SQL environment.</p><p>Expert in database concepts, logical/physical design and development.</p><p>Strong experience and comprehensive proficiency with Informatica in an Oracle Data Warehouse/BI environment&nbsp;</p><p>Experience in documenting requirements and negotiating commitments&nbsp;</p><p>Strong project life cycle experience.&nbsp;</p><h4>Skills</h4><p><b>Required:</b><br>Strong database development skills including the ability to analyze, create and optimize complex SQL queries and stored procedures, working on relational databases especially Oracle &amp; MS SQL Server.</p><p>Proficient in data analysis and problem solving.</p><p>Possess excellent communication skills, both written and verbal.</p><p>Thorough knowledge of Systems Development Life Cycle (SDLC).</p><p>Must develop, foster and maintain an open, professional relationship with IT staff, management and business customers.</p><p>Excellent verbal and written communication skills.</p><p>Strong organizational and documentation skills.</p><p>Strong Understanding of DW/BI concepts.&nbsp;</p><p>Good knowledge of Software Development Lifecycle.</p><p>Understanding of development lifecycle methodology and ability to &nbsp;successfully deliver Informatica assignments.</p><p>Healthcare domain.</p><p>Proven ability to perform technology needs assessment and evaluate solution options.</p><p>The capability of performing interface analysis at the detail level.</p><p>A solid understanding of software development life cycle; and broad-based knowledge of application systems technologies.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                </p>

ETL Data Integration Developer III

<p><b>Salary Range:&nbsp;</b>&nbsp;$47,840.00&nbsp;(Min.) -&nbsp;$57,062.00&nbsp;(Mid.) -&nbsp;$68,474.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Community Resource Center (CRC) Specialist II supports in building relationships with members of the community, L.A. Care departments, and Blue Shield of California Promise Health Plan staff (under a collaborative partnership agreement), community based agencies, government agencies, and CRC vendors and instructors. The role supports community and provider communication and engagement initiatives to increase member traffic at a CRC and provides information to members of the community to physical and health education programs, classes and resources. Acts as a key partner to support the CRC marketing and promotional initiatives to meet operational needs. Follows workflows to refer members to receive services across L.A. Care departments that support a member's health care journey to promote positive health care outcomes. Helps connect members and community participants in understanding health care access issues, identifies resource needs based on social drivers resulting from member inquiries and health assessments, and refers to the appropriate source for subject matter assistance. Provides ongoing member assistance and follow-up in select cases. Works in partnership with L.A. Care health plan departments to provide customer service, social services support, care management, health education resources, behavioral health, member engagement marketing and communication, relies on line of business product knowledge and business insight. The CRCs serve anyone in the community in which they are located; and therefore, this role will provide support on referral processes to connect non-member cases to the appropriate external resources and collaborate with key stakeholders across L.A. Care in support of positive outcomes for members.</p><p>Supports the planning and development, implementation, and analysis of CRC services, programming, and vendor management. This role may support special projects following directions and instructions from a work plan, technical procedures, and relationship management ensuring successful implementation of CRC initiatives. </p><h4>Duties</h4><p><b>Day-to-Day Representation: (25%)</b><br>Supports the coordination of member-centric customer service to respond and resolve inquiries and questions and bridges members to appropriate resources. &nbsp;Provides guidance and support to inform, guide, and educate members, community residents, and other stakeholders regarding health education programs, benefit information, resources and support available at L.A. Care and partner health plan benefits, CRC resources to meet the member/visitor needs. Collaborates with team members to create resource guides and reference materials. &nbsp;Implements the appropriate approach to identify member or visitor resource needs in complex situations and takes action to link the member/visitor to the appropriate services, programs, or resources. Actively identifies gaps in CRC services, resources, and programs, delivers recommendations for new programs and proposes solutions for the implementation of new services. &nbsp;Participates in day-to-day work operations including opening and closing of the CRC, ordering and maintaining of office supplies, and inventory. Supports CRC vendors which deliver facility maintenance. Coordinates, maintains, and schedules CRC calendar and conference rooms, including management of appointments. Prepares conference/training rooms and assists with support services, as needed. Answers incoming calls in a timely and professional manner. &nbsp;</p><p><b>High-Touch Customer Focus: (25%)&nbsp;</b><br>Performs high quality in-person service and contributes to the extended-hour schedule of the CRC to support members and visitors that may need services outside of regular operating hours and days based on business needs. Implements child development activities and programs to support children development while parents and guardians attend a class or service appointment at the CRC. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><p><b>Cross-Collaboration: (20%)</b><br>Supports community initiatives maintaining good relationships within L.A. Care and Blue Shield Promise Health Plan, and with community stakeholders to promote access to health care programs, classes, and preventative services offered at the CRC. &nbsp;Provides information to other L.A. Care departments on services and activities that resonate with and engage members of the CRC community based on hands-on experience at the Center.</p><p><b>Outreach and Engagement: (15%)</b></p><p>Supports and nurtures relationships with key internal and external stakeholders; and, is an ambassador to promote CRC partnership brand recognition. &nbsp;Establishes relationships with key community stakeholders, informs management on community needs, and enters data to inform an integrated approach to outreach activities and targeted member engagement. &nbsp;Supports planning, development, implementation, and analysis, of member and community engagement activities to increase member traffic at the supports outreach and engagement activities to attract new L.A. Care and partner health plan members into the CRC to participate in services and programs. Provides feedback to bridge members of the community to physical and health education programs and classes which will enhance health outcomes and member experience. &nbsp;Supports communications and marketing efforts through multiple platforms to increase member traffic at assigned CRC.</p><h4>Duties Continued</h4><p><b>Implementing Strategic Initiatives: (15%)</b><br>Supports the implementation of special projects which include identifying the scope of work responsibilities, accountabilities, deliverables, key milestones, timelines, and specific tasks that &nbsp;must be completed in order to ensure project, initiatives, and events are successfully implemented within the required timeframe.<br>Supports in monitoring risks and provides recommendations for management to implement mitigation plans to keep initiatives on-track. &nbsp;Collaborates in the maintenance of consistent documentation of project deliverables, tracks and reports project status. &nbsp;&nbsp;</p><p>Performs other duties as assigned. (10%)</p><h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4><p><b>Required:</b><br>At least 6 months of community work focused on health care, public health, or health education, OR at least 6 months of operations work experience, community events, leading projects, and supporting relationships with multiple stakeholders.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br>Experience with data entry and reporting processes.&nbsp;</p><p><b>Preferred:</b><br>Previous experience in child development activities. &nbsp;</p><h4>Skills</h4><p><b>Required:</b><br>Ability to communicate verbally and in writing.</p><p>Organizational skills.</p><p>Detail-oriented, collaborative and enthusiastic team player.&nbsp;</p><p>Ability to assist with inquiries and identify creative solutions to assist members and community stakeholders.</p><p>Ability to troubleshoot problem areas and support effective alternative solutions and provide optimal customer service for internal and external customers.</p><p>Action oriented attitude to take on new opportunities and rewarding challenges with a sense of urgency, high energy, and enthusiasm.</p><p>Ability to multi-task and meet competing deadlines while maintaining attention to detail and accuracy.</p><p>Ability to work independently or as part of a diverse team while applying business-insight as well as empathy towards members.</p><p>Initiative to act on anticipated business needs in the operational and customer service areas.<br><br>Ability to adapt quickly to a fast-changing environment.</p><p>Knowledge of MS Office including Outlook, Word, Excel, and PowerPoint</p><p>Excellent customer service skills.</p><p>Interpersonal skills, ability to read non-verbal cues and apply situational adaptability skills.</p><p>Ability to make sound decisions with incomplete information.</p><p><b>Preferred:</b><br>Experience with the Salesforce Customer Relationship Management (CRM) platform</p><p>Knowledge and understanding of the unique needs of the Medi-Cal beneficiary populations within a social service, healthcare, not-for-profit, or government setting.&nbsp;</p><p>Knowledge of public agencies, organizations, and other resources that support Community Resource Center visitors.</p><p>Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.</p><h4>Licenses/Certifications Required</h4>Cardiopulmonary Resuscitation (CPR) Certified within 120 days of hire.<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><p>Within 120 days of hire: Cardiopulmonary resuscitation (CPR) and California Mandated Reporter. </p><p>Management of Aggressive Behavior (MOAB), de-escalation techniques training, safe lifting practices training. Emergency Action Plan (EAP).</p><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Required:</b></p><p>Travel to offsite locations for work.</p><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Paid Sick Leave</li></ul><p><br><strong>Job Segment: </strong>                    Behavioral Health, Relationship Manager, Public Health, Data Entry, Social Services, Healthcare, Customer Service, Administrative, Service                                                    </p>

Community Resource Center Specialist II (Temporary)

<strong>Start a fulfilling career as a Warehouse Checker/Loader IV! </strong><br><br>We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. <br><br><strong>Benefits you can count on:  </strong><br><ul><li><strong>Pay Rate: $24.00 per hour. </strong></li><li><strong>Monday through Friday 10:00 a.m. start time. </strong></li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul><br><strong>What you'll do as a Warehouse Checker/Loader IV:</strong><br><ul><li>Load and secure products in trailers in a safe manner.</li><li>Job duties will be completed by hand or by use of powered equipment.</li><li>Maintain quality control for Non conveyable products prior to loading.</li><li>Bring any concerns about product integrity to a supervisor's attention.</li><li>Communicate any special circumstances to the delivery driver via the Shipping Loading Report.</li><li>Maintain a clean, debris-free work area.</li><li>Work safely to prevent injury to people and damage to products and equipment.</li><li>Other duties may be assigned. </li></ul><br><strong>Qualifications you'll bring as a Warehouse Teammate: </strong><br><ul><li>At least 18 years of age.</li><li>High School Diploma or GED preferred.  </li><li>Able to perform accurate visual inspections.</li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul><br><strong>Fit the following? We want you here!  </strong><br><ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul><br><strong>Moving America forward - together.  </strong><br><br>We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  <br><br>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  <br><br>All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. <br><br>For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Checker/Loader IV

<strong>Take your career further with McLane!</strong><br><br>McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. <br><br>As the Training Generalist, you will impact teammate's lives by assisting them with skill building, career growth, and other professional development and training. Implement division operations training via stand-up facilitation, workshops,eLearning, coaching, and OJT. Provide non-operational training to staff as required. <br><br><strong>Benefits you can count on: </strong><br><ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul><br><strong>What you'll do as a Training Generalist: </strong><br><ul><li>Provide just-in-time training solutions aligned with Division business goals and teammate learning needs. </li><li>Work with leadership to identify learning gaps through formal/informal needs analysis and observation, and in collaboration with the L&amp;OD team </li><li>Provide performance consulting: determine, by training needs analysis/root cause analysis, whether the performance gaps are training-related or system issues and pursue an effective intervention. </li><li>Consult with the L&amp;OD team to recommend and deliver learning or other systemic interventions to improve productivity in existing workforce. </li><li>Use a variety of training-retention methods, including skills checks, mentoring, and developing the training skills of on-the-job trainers and subject matter experts. </li><li>Work with Leadership and Organizational Development (L&amp;OD) team to deliver Train-the-Trainer sessions for Operations and Transportation department trainers. </li><li>Create training materials and/or act as subject-matter expert in curriculum development projects led by the Leadership &amp; Organizational Development Team. </li><li>Work with the L&amp;OD Team to implement training via Electronic Learning Management system (ELM), the company's Learning Management System. </li><li>Maintain accurate records of all training activities in the company Learning Management System (ELM). </li><li>Ensure accuracy in reporting of teammate assignments, Safety Training completion rates, and audit requirements. </li><li>Generate and distribute learning reports and hoc reports as requested during Division audits and assist with interpretation of the reports. </li><li>Participate in Safety Committee meetings to determine training opportunities. </li><li>Provide training support to meet all regulatory and safety compliance required by DOT, OSHA, and company best practices. </li><li>Conduct routine route rides and warehouse days with teammates/Drivers to provide reinforce operations standards. </li><li>Contribute regularly to internal communication efforts (i.e., division newsletter, Merit Magazine articles, etc.) to ensure consistency in training. </li><li>Assist newly-hired teammates in becoming proficient in their roles </li><li>Collaborate with the L&amp;OD team to design and support career development and individual development plans and other employee learning efforts. </li><li>Participate in train-the-trainer skill-building events as scheduled. </li><li>Execute other projects and initiatives to support the HR team as needed. </li></ul><br><strong>Qualifications you'll bring as a Training Generalist: </strong><br><ul><li>Bachelor's Degree Preferred. (5 or more years of experience, in lieu of a degree) </li><li>3 years experience and working knowledge of learning and development, preferably in a warehouse environment. </li><li>Demonstrate solid communication skills (verbal and written) required for conductions training sessions, OJT/one-on-one training, and communication with organizational leadership. </li><li>Strong working knowledge of office software (Word, Excel, PowerPoint, etc.). </li><li>Working knowledge of a Learning Management System (ELM in McLane) preferred. </li><li>Familiar with warehouse and transportation operations, technology, and software preferred. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul><br><strong>Fit the following? We want you here!       </strong><br><ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul><br><strong>Our roadmap. Our story.  </strong><br><br>We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  <br><br>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  <br><br>All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. <br><br>For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

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