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Machine Learning Ops Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Machine Learning Ops Engineer in Westlake, TX The FI AI and Analytics Platform team is seeking a passionate Machine Learning Operations Engineer to work on the AI/ML platform in support of our FI Business partners. As an MLOps Engineer, you will be responsible for developing and maintaining the infrastructure and tools required to support machine learning models deployment and monitoring. Our team provides modern cloud-based data solutions for the broader FI organization that enables the Sales, Marketing, Finance, and AI/ML Analytics capabilities. This role will be a key contributor of solutions that support the Data Science Agile teams, in the FI Data Engineering and Enablement Product Area. The Expertise and Skills You Bring <ul> <li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field </li><li>3+ years of experience in MLOps, DevOps, or a related field with a focus on machine learning </li><li>1+ years of experience developing solutions on the AWS cloud platform </li><li>Proficient in Python and/or Java, with strong coding and debugging skills </li><li>Exposure to continuous integration &amp; delivery (CI/CD) practices </li><li>Proven experience with building container-based systems such as Docker </li></ul> Responsibilities: <ul> <li>Model Deployment and Management: Develop and manage the deployment of machine learning models in production environments, ensuring scalability, reliability, and efficiency. </li><li>Infrastructure Automation: Design and implement automated workflows and pipelines for model training, testing, and deployment using tools like Jenkins, Docker, and Kubernetes. </li><li>API Development: Design, develop, and maintain robust APIs for model integration with various applications and services. </li><li>Collaboration: Work closely with data scientists, software engineers, and other stakeholders to understand requirements and translate them into technical solutions. </li><li>Monitoring and Optimization: Implement monitoring and logging solutions to track model performance and system health, optimizing as necessary to meet business objectives. </li><li>Security and Compliance: Ensure that all deployed models and systems align with industry standards and regulations, implementing vital security measures. </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Machine Learning Ops Engineer

Come care with us at West Coast University! As a Nursing Academic Specialist for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their careers in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Supporting students learning through workshops, remediation sessions, group tutorials, and one-on-one meetings to improve course performance.</li><li>Ensuring full integration of ATI tools and resources in all student meetings to enhance remediation and concept understanding.</li><li>Creating methods of integrating strategies to increase test taking skills, study skills and note taking skills to increase course performance.</li><li>Collaborating with faculty to identify course weaknesses and develop innovative initiatives to address them.</li><li>Collaborating with faculty to identify Students at Risk for persistence issues and develops action plans to address their needs.</li><li>Identifying Students at Risk through data tracking platforms and develops interventions to address identified challenges to core course success and persistence.</li><li>Assessing the effectiveness of course specific persistence strategies and progress in meeting mutually established objectives with students.</li><li>Participating in professional development and organizations in order to maintain an understanding of current ideas, research and practices, attends meetings, workshops and seminars to enrich personal growth, knowledge and skill in student learning and persistence.</li><li>Evaluating data such as proctored assessments, time in tutorial sessions and pre/post tests on comprehensive predictors to appropriately advise the Manager of Persistence and Outcomes, Nursing.</li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Knowledge in technological support and delivery of program area and services.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Healthcare.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing, education or administration required.</li><li>Professional nurse licensure required.</li><li>A minimum of two years as a Registered Nurse providing direct patient care or equivalent and/or education.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Nurse Tutor - Full-time

<h3>The Role</h3> Are you prepared to advance your career as a Senior Test Engineer at Fidelity Investments? This outstanding chance awaits you to become a key player in our dynamic team in Westlake, TX, where you will have a crucial impact on the seamless operation of our systems! You will be tasked with crafting and executing top-tier automation frameworks, testing APIs, and applying your proficient Java and AWS Cloud expertise to foster exceptional performance. <h3>As a Senior Test Engineer, your responsibilities will include:</h3> <ul> <li>Leading the development and implementation of automation frameworks. </li><li>Carrying out extensive API testing to ensure seamless integration. </li><li>Applying your expertise in Java and RestAssured for robust testing. </li><li>Applying SQL for database validation and using AWS Cloud knowledge for cloud-based testing solutions. </li><li>Working closely with cross-functional teams to deliver high-quality software solutions. </li></ul> <h3>The Expertise and Skills You Bring</h3> Your proven skills and expertise will be invaluable to our team. We are looking for candidates who bring: <ul> <li>Extensive background in API testing and automation 5+ years of experience. </li><li>Mastery in Java and practical exposure to RestAssured. </li><li>Capability to build and implement automation frameworks from scratch. </li><li>Good knowledge of SQL for effective database validation. </li><li>Familiarity with AWS Cloud environments and services. </li><li>A cooperative approach and a dedication to achieving outstanding outcomes. </li></ul>

SWET-Software Engineer in Test

<h3>Job Description:</h3>Principal Cloud Engineer (Security Platform - Certificate Management)As a Principal Cloud Engineer within Security Platforms with deep expertise in Software Development, you will help develop the next generation Security Platform providing critical data security to Fidelity’s vast business applications. You will design and implement solutions to improve automation, monitoring, and instrumentation for the management and security of Public Key Infrastructure (PKI) at Fidelity. This role will offer a great opportunity to participate in a team at the center of encryption by creating and developing of PKI. You will work with multiple teams, leading technology, and be part of an exciting team of Platform Security experts involved in ground breaking Cybersecurity work and crypto agility. What you will do<ul><li>Lead the development, and deployment of applications built using Java and GoLang (Python is a plus).</li><li>Deliver on next-gen Certificate Management / Public Key Infrastructure (PKI) systems.</li><li>Drive automation and build CI / CD pipelines.</li><li>Implement monitoring and observability to support application telemetry and metrics.</li><li>Partner with other developers to manage code repositories, code security, and lifecycle.</li><li>Conduct code reviews, threat modeling, and security audits to identify and mitigate vulnerabilities.</li><li>Develop with security in mind.</li><li>Provide hands-on operational support to the Certificate Management team as needed.</li><li>Mentor/Coach and guide a team of developers, fostering a culture of secure coding practices and technical excellence.</li><li>Stay current with advancements in PKI, Software Engineering frameworks, and cybersecurity threats. </li></ul>The Expertise and Skills You Bring<ul><li>7+ years of experience in software development, with at least 3 years in a technical leadership role.</li><li>7+ years of experience in a distributed IT Engineering and/or support function.</li><li>Strong proficiency in Java and GoLang (Python a plus)</li><li>DevOps experience and a strong understanding of release management including CI/CD pipeline creation and automation (git/Jenkins/Python/CloudFormation/Terraform).</li><li>Experience with AWS, Azure, or other public cloud provider.</li><li>Experience with API Management.</li><li>Experience working in an Agile team and with Agile process.</li><li>Knowledge of Micro-services design and implementation.</li><li>Knowledge of Kubernetes and Containerization.</li><li>Knowledge of Cybersecurity a plus.</li><li>Experience with Public Key Infrastructure (PKI) preferred.</li><li>Experience with certificate management and cryptography preferred.</li><li>Available to join an on-call production support rotation as needed.</li></ul>The TeamThe Certificate Management team, part of Fidelity’s Security Platform, provides encryption and Data Security services supporting Fidelity Investments applications. A core team within Fidelity Architecture and Engineering, the team provides the security to ensure that critical business systems have the encryption and PKI resources they need for complete data security. We are a team of Cybersecurity Engineers passionate about security and engineering, working with the latest technology and security systems, and building crypto agile systems.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal Cloud Engineer (Security Platform - Certificate Management)

<h3>Job Description:</h3>We are looking for a Principal Software Engineer who will develop and improve software applications using Java, Spring and Angular using the agile methodology. Develops Angular based User Interfaces (UIs) and deploys Java-based middle tier services to Amazon Web Services (AWS). Analyzes and recommends changes in project development policies, procedures, standards, and strategies to development experts and management.You will be practicing the Agile methodology as a Squad Tech Lead. Squad member assignments will be Agile based tasks and/or stories to deliver what is required as part of the product team backlog refinement. You will be responsible for creating, designing, developing and maintaining the technical solutions. This is a hands-on technology professional role where you will closely collaborate with the Squad Leader and other members of the Squad to deliver quality solutions to support the business needs. This role needs to have a strong technical background in multiple coding languages and is willing to assist/mentor more junior staff. Our organization will also allow you to grow and build your skills each month with dedicated time on Learning Days.Primary Responsibilities:<ul><li>Defines and implements application-level architecture.</li><li>Performs independent and complex technical evaluation and functional analysis for multiple projects.</li><li>Improves the performance and scalability of applications and workflows</li><li>Delivers time-to-market solutions.</li><li>Participates in UXD design, Production support and Client onboarding solutions.</li><li>Recommends development testing tools and methodologies and reviews and validates test plans.</li><li>Responsible for quality assurance (QA) readiness of software deliverables.</li><li>Develops comprehensive documentation.</li><li>Acts as a primary liaison for business units to resolve project and technology issues.</li><li>Provides technical evaluation estimates on technology initiatives.</li><li>Advises senior management on technical strategies.</li><li>Mentors junior team members.</li></ul>The Value You Deliver<ul><li>Ability to quickly learn and analyze complex Systems.</li><li>Exceptional Analytical Skills</li><li>Ability to work independently.</li><li>Excellent technical and communication skills</li><li>Ability to create and maintain documentation wherever necessary.</li><li>Should be innovative and works as collaborator with Scrum team.</li><li>Analysis, design, development, unit testing and execution, to strict coding standards</li></ul>The Expertise and Skills You Bring<ul><li>B.S. in Computer Science, Engineering, Mathematics, or equivalent experience.</li><li>Advanced degree in Computer Science preferred.</li><li>Experience leading design or architecture (design patterns, reliability and scaling) and exploring technical feasibility tradeoffs.</li><li>Experience establishing technical architectures and best practices.</li><li>Experience leading initiatives across multiple teams.</li><li>Experience mentoring technical associates.</li><li>Experience with TypeScript, Angular framework.</li><li>Experience with Java Spring Boot and Spring Cloud framework.</li><li>Experience with databases and SQL.</li><li>Experience with test automation frameworks.</li><li>Experience with AWS services.</li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins.</li><li>Experience using source control and pull requests for collaborative development in code repository tools such as GitHub.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Software Engineer (Tech Lead)

The Clinical Educator evaluates and contributes to oversight of&nbsp; student performance during onsite immersions, plays a critical role in modeling and shaping the clinical skills of students, and is responsible for providing hands-on supervision of clinical skill development and support&nbsp; during onsite immersions. The Clinical Educator&nbsp; plays a vital role to ensure students are developing competency in treatment planning, clinical documentation, professional communication, and demonstration of ethical standards while practicing and demonstrating skills. In this role, the clinical educator will provide quality feedback helping students hone their clinical reasoning and problem-solving abilities as they develop clinical skills. <ul><li>In this role, the Clinical Educator ensures clinical competencies by way of:</li><li>Interactive Workshops: Clinical Educators lead hands-on workshops where students&nbsp; practice new techniques and tools in speech-language pathology. This could include but is not limited to the use of simulation technology or role-playing scenarios.</li><li>Discipline Experts: The Clinical Educators are experienced professionals and experts in the SLP field. They lead informative sessions planned in advance with MSLP faculty and leaders that provide students&nbsp; with insights into current trends and best practices.</li><li>Technology Integration: Clinical Educators utilize the latest technology in their demonstrations and educational experiences at clinical immersives, such as telepractice platforms, speech analysis software, and augmented reality, to give students an innovative and modern perspective on the field.</li><li>Case Studies and Problem-Based Learning: Clinical Educators present real-life case studies that conform to ethical requirements of patient confidentiality&nbsp; and engage students in clinical problem-solving activities during the immersive. This allows students to apply theoretical knowledge to practical situations.</li><li>Interdisciplinary Collaboration: Clinical Educators speak to their experience and encourage collaboration with other healthcare disciplines, such as occupational therapy, physical therapy, and audiology in their presentations and discussions with students. Understanding a&nbsp; team-oriented approach ensures students learn a holistic approach to patients and how to be an&nbsp; integral part of a treatment team.</li><li>Feedback and Reflection: Clinical Educators provide&nbsp; structured feedback sessions and engage in/encouragereflective practices to help students critically evaluate their performance and identify areas for improvement.</li><li>Research and Evidence-Based Practice: Clinical Educators incorporate real-life use of discipline research in evidence-based practice.&nbsp; </li><li>This role requires strong communication skills; an ability to work independently but collaborate with the MSLP academic team and leaders regarding what is presented, learned and evaluated in clinical immersives; , and organizational skills as well as a&nbsp; a demonstrated commitment to student development and client care. By fostering a supportive learning environment, the Clinical Educator helps future professionals build the confidence and competence necessary to succeed in the field of CSD.</li></ul>Essential Functions &amp; Responsibilities<ul><li>Attends required training (virtual and/or in-person) in preparation for onsite immersions</li><li>Compiles and disseminates student evaluation/performance reports at regular intervals as required by the Director of Clinical Education and/or the Dean/Program Director as requested.</li><li>Contributes to student clinical performance and evaluation.</li><li>Maintains confidentiality of all students, preceptors, associates, and/or university information as required.</li><li>Exercises care, proper use, and maintenance of department equipment and supplies used at the clinical immersive. Those in this role also identify unsafe conditions or those not conducive to learning, and make appropriate adjustments with the consultation of the Director of Clinical Education and/or the Dean/Program Director.</li><li>Keeps current records of student performance in approved university systems as applicable and requested by the Director of Clinical Education and/or the Dean/Program Director.Prepares and/or updates onsite immersion materials; copies and assembles binders, manuals, and packets as needed in order to deliver and evaluate clinical education at on site immersives.</li><li>Distributes clinical supplies as requested/needed.</li><li>Conducts job responsibilities in accordance with the standards set out in the University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and state laws, and applicable professional standards.</li><li>Maintains established department policies, and procedures and attends in-service and other required meetings as requested.</li><li>Maintains order, cleanliness and safety at work.</li><li>May perform other duties as assigned</li></ul>Required Education, Certifications, and Licensures<ul><li>Graduate degree with a major in Speech-Language Pathology or Communication Sciences &amp; Disorders is required.</li><li>PhD/Ed.D./SLPD in Speech-Language Pathology, Communication Sciences &amp; Disorders or graduate degree in Speech-Language Pathology with Board Certification Specialty is preferred.</li><li>Degrees must be awarded by an institution that is accredited by a USDE-recognized regional accrediting body.</li><li>Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP).</li><li>Must have licensure as a Speech-Language Pathologist in the state of residence.</li><li>Must meet and maintain the qualifications and standards set forth by any accreditation body that West Coast University is accredited by or in process of obtaining accreditation from, for area of expertise and expectations of faculty member as set forth in regulatory documents and any professional certifications deemed necessary to meet the requirements of the clinical/academic role.</li></ul>Experience &amp; Skills<ul><li>Required Experience and Skills</li><li>Minimum two years of clinical supervision of speech-language pathology students at a clinical site or in higher education.</li><li>Minimum of two years in the field of speech-language pathology, including documented clinical practice.</li><li>Possesses clinical skills to cultivate a learner-centered environment and to foster excellence.</li></ul>#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Onsite Adjunct Clinical Educator, Speech Language Pathology - TX

<h3>Job Description:</h3>EI Production Services organization is seeking a strategic and proactive leader to serve as a Principal, Systems Engineer. In this role, you will drive operational excellence, observability, and automation for critical contact center applications supporting both Wealth and Workplace Investing business units. You will lead initiatives to reduce toil, improve associate experience, and enhance system reliability through best practices, automation, and continuous improvement. This position requires a self-starter who can identify opportunities, lead cross-functional efforts, and deliver measurable improvements in stability and efficiency.The Expertise You Have and The Skills You Bring<ul><li>10+ years of experience in technology operations, systems engineering, or production support leadership.</li><li>Proven ability to lead and deliver complex improvement initiatives in large-scale environments.</li><li>Strong background in IT Service Management (ITSM), incident/problem management, and operational process optimization.</li><li>Expertise in observability and monitoring tools (e.g., OTEL, Splunk, DataDog, Prometheus, Grafana).</li><li>Experience implementing SLI/SLO/SLAs and reliability engineering practices.</li><li>Familiarity with automation and scripting (Python, Bash, PowerShell, or similar).</li><li>Solid understanding of On-Prem and Public Cloud environments (AWS/Azure/GCP).</li><li>Experience supporting 24/7, high-availability production environments.</li><li>Knowledge of networking, load balancing, and security fundamentals.</li><li>Agile and DevOps mindset with experience in CI/CD and operational automation.</li><li>Optional certifications: ITIL, AWS, SRE-related credentials.</li><li>Leadership excellence: Ability to inspire, mentor, and guide teams toward operational excellence.</li><li>Strategic thinking: Skilled at identifying top issues and opportunities for improvement.</li><li>Execution focus: Proven track record of driving projects from concept to measurable outcomes.</li><li>Collaboration and influence: Ability to work across engineering, product, and business teams.</li><li>Data-driven mindset: Comfortable using KPIs and metrics to track progress and communicate impact.</li><li>Strong communication and stakeholder management skills.</li><li>Lead initiatives to improve observability, automation, and operational efficiency for critical associate-facing applications.</li><li>Drive proactive monitoring and telemetry to reduce reactive firefighting and improve incident response.</li><li>Partner with engineering and business leaders to prioritize and resolve top issues impacting associate experience.</li><li>Implement automation and self-service capabilities to reduce manual intervention and accelerate resolution times.</li><li>Establish and track SLIs/SLOs to measure and improve reliability and performance.</li><li>Communicate progress and outcomes to senior leadership and stakeholders. </li></ul>Note: Fidelity will not provide immigration sponsorship for this position.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal, Systems Engineer

<h3>Job Description:</h3>Our Site Reliability Engineering (SRE) group within Enterprise Infrastructure blends Operational excellence with developer experience to deliver highly available, scalable, and resilient services through automation and infrastructure as code. We embed reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability, and Chaos Testing.As a Director for SRE Core &amp; Automation Engineering, you will lead a high-performing team of engineers focused on building the foundational platforms and tools that power our reliability strategy. You will bring a systems-thinking mindset and a passion for automation to help scale our infrastructure and improve the developer experience across the enterprise. You will also play a key role in people development, performance management, and fostering a culture of collaboration, innovation, and continuous improvement.The Expertise You Have and The Skills You Bring <ul><li>Bachelor’s degree or higher in Computer Science, Engineering, or a related field; Master’s degree is a plus.</li><li>10+ years of experience deploying and supporting highly distributed, multi-tiered systems at scale.</li><li>3+ years of experience in a technical leadership or people management role, with a proven ability to lead and grow engineering teams.</li><li>Deep hands-on experience with public cloud platforms (preferably AWS and Azure); certifications are a plus.</li><li>Strong background in container orchestration (Kubernetes) and cloud-native architectures.</li><li>Proven experience in leading complex technical initiatives using Agile methodologies.</li><li>Proficiency in scripting and automation (Python, Shell, etc.).</li><li>Experience with infrastructure as code tools (Terraform, ARM, Chef, etc.).</li><li>Strong understanding of cloud infrastructure components (compute, storage, networking, security).</li><li>Expertise in CI/CD pipelines and DevOps practices.</li><li>Solid programming experience in compiled/OOP languages (Java, C#) and scripting languages (Python, JavaScript/TypeScript).</li><li>Deep knowledge of observability tools and practices (DataDog, Prometheus, Splunk, etc.).</li><li>Experience with instrumentation, monitoring, logging, and alerting for distributed systems.</li><li>Strong analytical and troubleshooting skills, especially under pressure.</li><li>Ability to interpret large datasets using query languages and visualization tools.</li><li>Excellent communication skills, with the ability to engage both technical and non-technical audiences.</li><li>Demonstrated ability to mentor, coach, and develop engineers, fostering a high-trust, high-performance team culture.</li><li>Experience with performance reviews, career development planning, and team capacity management</li></ul>The Value You Deliver<ul><li>Define and execute a comprehensive reliability and observability strategy to ensure systems are always available when customers need them.</li><li>Reduce operational toil and increase efficiency through automation and platform engineering.</li><li>Drive standardization and process refinement across the SRE organization.</li><li>Lead incident response and root cause analysis for complex production issues.</li><li>Coach and mentor SREs and development teams on building and operating highly available systems.</li><li>Foster a culture of ownership, accountability, and continuous learning within the team.</li><li>Collaborate with engineering and product leadership to align team goals with business priorities.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Site Reliability Engineering

We are seeking a professional, results-driven Loan Counselor I to join our Collections team at AutoNation Finance. This position is responsible for resolving and collecting on delinquent customer accounts. The Loan Counselor I interacts directly with customers, third-party references, and repossession vendors to negotiate payment arrangements, prevent losses, and support the overall servicing strategy. The ideal candidate will be self-motivated, demonstrate sound judgment, and have strong communication skills. This position includes potential monthly bonuses based on delinquency, roll rates, and net losses. A flexible work schedule, including late evenings and weekends, is required. Organizational Relationships: The Loan Counselor I reports directly to the Collections Supervisor and works in collaboration with the Recovery, Credit, Funding, and Loss Mitigation teams. This position also interfaces externally with customers, third-party contacts, and repossession agencies to support resolution and recovery efforts.Job Responsibilities:• Collections &amp; Customer Contact: Make outbound contact attempts by phone, email, chat, or text to negotiate and secure payment arrangements with delinquent customers. Handle inbound calls from customers regarding payment status, account inquiries, and general servicing questions. Review delinquent accounts for collection efforts and identify opportunities to cure or resolve delinquency.• Account Management &amp; Documentation: Maintain accurate documentation in the collections system regarding customer interactions, payment arrangements, and status updates. Ensure timely follow-up and tracking of agreed-upon payment terms. Update customer demographic, contact, and employment information.• Skip Tracing &amp; Recovery Support: Perform skip-tracing activities to locate customers or vehicles on delinquent accounts. Collaborate with repossession vendors and internal teams to assist in recovery efforts. Escalate high-risk or unresponsive accounts to management as appropriate.• Compliance &amp; Quality Assurance: Adhere to all internal policies and procedures, including documentation and communication standards. Ensure compliance with FDCPA, UDAAP, and other applicable federal and state collection laws. Maintain production metrics as defined by management, including conversion rates, kept rates, delinquency targets, and net loss goals.Qualifications: • High school diploma or GED required. • Minimum of 3 years of consumer debt collection and skip tracing experience required. • Prior experience in auto finance or consumer financial services preferred. • Strong negotiation, verbal, and written communication skills. • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). • Knowledge of debt collection laws and best practices. • Skilled in the use of loan servicing systems, data sources for skip tracing, and customer service tools. • Bilingual (Spanish/English) preferred but not required. • Ability to work independently, manage deadlines, and handle escalated accounts effectively. Next Possible Position: • Senior Loan Counselor • Recovery SpecialistPhysical Requirements: • Continuous use of computer, monitor, and keyboard. • No significant physical demands beyond standard office use.The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. &nbsp;Incumbents may be requested to perform job related tasks other than those specifically presented.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Loan Counselor II

<h3>Job Description:</h3>You will be responsible for managing Fidelity’s enterprise CyberArk application, supporting privileged credential management for 75,000 associates. Key duties include designing and enhancing access management capabilities, administering production environments, implementing monitoring and upgrades, improving CI/CD through automation, and ensuring disaster readiness. The role operates within an Agile framework, involving sprint planning, prioritization, and continuous improvement initiatives to boost team efficiency and delivery speed.In this role, you will:<ul><li>Administer and operate the CyberArk application in a large-scale enterprise environment.</li><li>Manage systems and applications on Linux/UNIX platforms.</li><li>Design and implement cloud-based solutions using AWS or Microsoft Azure.</li><li>Maintain and optimize networking components including firewalls and load balancers.</li><li>Develop customized workflows and automated processes for vendor applications.</li><li>Contribute to system architecture and design efforts.</li><li>Present technical solutions and updates to both technical and business stakeholders.</li></ul>The Expertise You Have and The Skills You Bring<ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Computer Systems Networking, Information Systems/Science, or a related discipline.</li><li>Minimum of 5 years of experience with CyberArk administration and operations.</li><li>Proven experience in Linux/UNIX system and application management.</li><li>Strong understanding of cloud architecture and migration strategies.</li><li>Solid foundation in networking, including firewalls and load balancers.</li><li>Demonstrated ability to lead technical initiatives and perform independent system design.</li><li>Relevant certifications such as CyberArk Defender, Sentry, Guardian, and ISC2 certifications including CISSP, CCSP, or SSCP.</li><li>Proficiency in CI/CD technologies including Jenkins, Git, Ansible, Chef, Artifactory, AWS CloudFormation, Terraform, EC2, Lambda, Docker/Kubernetes, and AWS KMS.</li><li>Advanced scripting and automation skills, particularly in PowerShell and CyberArk PACLI.</li><li>Experience developing automated workflows for vendor applications.</li><li>Strong communication skills for engaging both technical and non-technical audiences.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

83 Education / Training Jobs in Irving, TX, USA